RESIDENT SERVICES COORDINATOR - Mountain View Villas (60620)

About the role

The Resident Services Coordinator (RSC) position at Abode Communities is a full-time, non-exempt role with an hourly salary range of $21.00 - $26.00. The position includes a comprehensive benefits compensation package including a 100% employer-paid Medical, Dental, and Vision insurance plans, LTD, a 401K plan with employer match, and substantial Holiday, Vacation, and Sick Leave benefits.

Responsibilities

• Ensuring ongoing access to resources for residents
• Intervening when individuals are at risk of losing their housing
• Providing avenues to social service agencies
• Engaging residents with each other and their greater communities
• Tracking programs and referrals through daily attendance, referral notes, case notes, and ResidentConnect database
• Oversight of youth programs including out-of-school time programs focused on social and emotional learning (SEL)
• Oversight of programs designed to reduce isolation and focus on aging in place at senior sites
• Collaborating with service providers to offer best practices in permanent supportive housing for special needs residents or formerly homeless population

Requirements

• Associate's degree or equivalent, and a minimum of two (2) years related experience in social work, human services, case management, and/or related field required
• Strong ability to initiate and maintain effective, cooperative-working relationships with community-based organizations, public and private organizations required
• Strong ability to organize and oversee meetings, activities and events and have an ability to effectively network in the community required
• Strong verbal and written communication mathematical concept skills required
• Bilingual fluency in English and Spanish a plus
• Exceptional public speaking abilities and facilitation skills required
• Availability to work some evenings and Saturdays required
• Intermediate computer skills with programs such as Excel, Microsoft Word, E-mail and the Internet required
• Ability to travel within Abode Communities’ service area required

Qualifications

• Associate's degree or equivalent, and a minimum two (2) years related experience in social work, human services, case management, and/or related field required
• Strong ability to initiate and maintain effective, cooperative-working relationships with community-based organizations, public and private organizations required
• Strong ability to organize and oversee meetings, activities and events and have an ability to effectively network in the community required
• Strong verbal and written communication mathematical concept skills required
• Bilingual fluency in English and Spanish a plus
• Exceptional public speaking abilities and facilitation skills required
• Availability to work some evenings and Saturdays required
• Intermediate computer skills with programs such as Excel, Microsoft Word, E-mail and the Internet required
• Ability to travel within Abode Communities’ service area required