Jobs · OTHR · California

RESIDENT SERVICES COORDINATOR - Morgan Place and Central (60618)

Abode Communities · Los Angeles, CA · 1 mo ago
OTHR$21–$26/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title as heading. Must not include Job ID etc. Remove boilerplate. We need to parse description. Key info: - About the role: description of organization and role purpose. Could be first paragraph. - Responsibilities: list of duties: coordinate and oversee community development activities under Beyond Homes initiatives, ensure ongoing access to resources, intervene when at risk, provide avenues to social service agencies, engage residents, promote wellness, reduce isolation, increase stability, independence, promote aging in place for seniors, oversight of youth programs (out-of-school time SEL) at family sites, oversight of programs to reduce isolation and focus on aging in place at senior sites, tracking programs and referrals through daily attendance, referral notes, case notes, ResidentConnect database, collaborate with service providers for special needs or formerly homeless populations. - Requirements/Qualifications: Associate's degree or equivalent, minimum two years related experience in social work, human services, case management, related field. Strong ability to initiate/maintain effective cooperative-working relationships with community-based orgs, public/private orgs. Strong ability to organize and oversee meetings, activities, events and network in community. Strong verbal and written communication mathematical concept skills required (maybe a typo). Bilingual fluency English/Spanish a plus. Exceptional public speaking abilities and facilitation skills required. Availability to work some evenings and Saturdays required. Intermediate computer skills with Excel, Word, Email, Internet required. Ability to travel within service area required. - Skills: maybe combine some of above? But we have separate sections: Skills could list communication, facilitation, computer, bilingual, etc. However we must not duplicate content. Could put skills as separate list. - Benefits: comprehensive benefits compensation package including 100% employer paid Medical, Dental, Vision insurance, Long-Term Disability Insurance (LTD), 401K plan with employer match, substantial Holiday, Vacation and Sick Leave benefits. - Pay: The Resident Services Coordinator is a full-time, non-exempt position with an hourly salary range of $21.00 - $26.00. Salary placement will commensurate upon experience. (We should include the range; "commensurate upon experience" is vague but we still have range. It's okay to include Pay section with range.) - Schedule: Abode Communities is committed to promoting its employees’ work-life balance by offering a 9/80 alternative workweek schedule (9-hour workday Monday-Thursday and every other Friday off). We must not include sections with filler like "commensurate with experience" as heading content. But we can still have Pay section with the range; the phrase "Salary placement will commensurate upon experience." is filler but we can keep the range. We must not include EEO boilerplate etc. We must not include duplicated lines. We need to output only HTML fragment, no /, no markdown fences. We'll structure:

About the role

...

Responsibilities

  • ...
  • ...

Requirements

    ...

Skills

    ...

Benefits

    ...

Pay

Hourly salary range: $21.00 - $26.00 (full-time, non‑exempt).

Schedule

9/80 alternative workweek schedule (9‑hour workday Monday‑Thursday, every other Friday off).

We need to ensure we don't create sections with no content. All have content. We must preserve all substantive information; not invent or summarize away detail. So we need to include details like populations served (Seniors, TAY, Families, Survivors of Domestic Violence, Formerly Homeless, individuals with disabilities). Also mention Beyond Homes key initiatives: Adult Capacity Building, Housing Retention, Healthy Living, Green Living, Community Engagement, and light case management services. Also mention oversight of youth programs focusing on social and emotional learning (SEL). Also mention tracking programs and referrals through daily attendance, referral notes, case notes, ResidentConnect database. Also mention collaboration with service providers for special needs or formerly homeless populations. Also mention specialized training will be provided. Also mention that the RSC works under supervision of SVP of Resident Services and/or Resident Services Program Supervisor. Also mention that Abode Communities Property Management manages 80+ multifamily residential communities serving some 10,500+ low-income people throughout California. Organization with 98% portfolio-wide occupancy rate offers full range of professional services to ensure residential portfolios remain physically solvent and in compliance with regulatory requirements. We need to include all that in About the role or Responsibilities? Probably About the role includes organization description and role purpose. Responsibilities includes specific duties. Let's craft About the role paragraph: Abode Communities is a regional non‑profit real estate development and property management firm that manages 80+ multifamily residential communities serving over 10,500 low‑income residents throughout California, maintaining a 98% portfolio‑wide occupancy rate. The Resident Services Coordinator (RSC) works under the supervision of the SVP of Resident Services and/or the Resident Services Program Supervisor to coordinate and oversee community development activities under the Beyond Homes key initiatives—Adult Capacity Building, Housing Retention, Healthy Living, Green Living, Community Engagement, and light case management—at affordable housing developments in Los Angeles County, serving seniors, transitional‑age youth, families, survivors of domestic violence, formerly homeless individuals, and people with disabilities. That seems good. Responsibilities list: - Ensure ongoing access to resources for residents and intervene when individuals are at risk of losing their housing. - Provide avenues to social service agencies and light case management services as needed. - Engage residents with each other and the broader community to promote wellness, reduce isolation, increase stability and independence, and promote aging in place for senior citizens. - At family sites, oversee youth programs (out‑of‑school time) that focus on social and emotional learning (SEL). - At senior sites, oversee programs designed to reduce isolation and support aging in place. - Track program participation and referrals through daily attendance, referral notes, case notes, and the ResidentConnect database. - Collaborate with service providers for special‑needs or formerly homeless residents to ensure best practices in permanent supportive housing. - Participate in specialized training as provided. Requirements list: - Associate’s degree or equivalent and a minimum of two (2) years of related experience in social work, human services, case management, or a related field. - Strong ability to initiate and maintain effective, cooperative‑working relationships with community‑based, public, and private organizations. - Strong ability to organize and oversee meetings, activities, and events and to network effectively in the community. - Strong verbal and written communication skills (including mathematical concept skills as noted). - Bilingual fluency in English and Spanish is a plus. - Exceptional public speaking and facilitation skills. - Availability to work some evenings and Saturdays. - Intermediate computer skills with Excel, Microsoft Word, email, and the Internet. - Ability to travel within Abode Communities’ service area. Skills list (maybe separate from Requirements, but we can extract skills like communication, facilitation, public speaking, bilingual, computer, organizational, relationship building, etc.) However we must not duplicate content. We could put Skills as a concise list of competencies: effective communication, public speaking/facilitation, relationship building, organization/event planning, computer proficiency (Excel, Word, email, internet), bilingual (English/Spanish) preferred, ability to work flexible hours, travel. But some of these overlap with Requirements. To avoid duplication, we could treat Requirements as qualifications (education/experience) and Skills as abilities. Let's split: Requirements: education/experience. Skills: communication, public speaking, facilitation, relationship building, organization, computer, bilingual, flexibility, travel. We need to ensure we don't lose any substantive info. Let's list Skills: - Strong verbal and written communication skills. - Exceptional public speaking and facilitation abilities. - Ability to initiate and maintain effective cooperative‑working relationships with community‑based, public, and private organizations. - Strong organizational skills: planning meetings, activities, events, and community networking. - Intermediate computer proficiency with Excel, Microsoft Word, email, and Internet. - Bilingual fluency in English and Spanish (preferred). - Availability to work some evenings and Saturdays. - Ability to travel within the service area. But some of these are similar to Requirements. However the instruction says "Prefer a few substantive sections over many thin ones." It didn't forbid overlap but we should avoid duplication. Maybe better to combine Requirements and Skills into one section "Qualifications". But the instruction says we must use headings for sections like Qualifications, Skills, etc. It says "use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can have both Requirements and Qualifications? Actually they listed both Requirements and Qualifications as examples. Might be redundant but we can choose to include either. The instruction: "Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests these are possible headings; we should include sections only when posting has real specific content. We have content for Requirements (education/experience) and Qualifications (maybe similar). Could combine them into one "Qualifications" section that includes education, experience, skills. But they also have separate "Skills" heading. To be safe, we could have: - Requirements: education/experience. - Skills: abilities/competencies. That avoids duplication if we phrase them differently. Let's craft Requirements focusing on education and experience: - Associate’s degree or equivalent. - Minimum two (2) years of related experience in social work, human services, case management, or related field. Skills focusing on abilities: - Strong verbal and written communication skills. - Exceptional public speaking and facilitation abilities. - Ability to initiate and maintain effective cooperative‑working relationships with community‑based, public, and private organizations. - Strong organizational skills: planning meetings, activities, events, and community networking. - Intermediate computer proficiency with Excel, Microsoft Word, email, and Internet. - Bilingual fluency in English and Spanish (preferred). - Availability to work some evenings and Saturdays. - Ability to travel within Abode Communities’ service area. Now Benefits: list as ul. - 100% employer‑paid Medical, Dental, and Vision insurance. - Long‑Term Disability Insurance (LTD). - 401(k) plan with employer match. - Substantial Holiday, Vacation, and Sick Leave benefits. Pay: hourly range $21.00 - $26.00; full‑time, non‑exempt; salary placement commensurate with experience (we can mention range only). Schedule: 9/80 alternative workweek schedule (9‑hour workday Monday‑Thursday, every other Friday off). Now ensure we didn't include boilerplate like EEO, equal opportunity, etc. We removed. Now produce HTML fragment. We need to wrap each section in

and then content. Let's write:

About the role

Abode Communities is a regional non‑profit real estate development and property management firm that manages 80+ multifamily residential communities serving over 10,500 low‑income residents throughout California, maintaining a 98% portfolio‑wide occupancy rate. The Resident Services Coordinator (RSC) works under the supervision of the SVP of Resident Services and/or the Resident Services Program Supervisor to coordinate and oversee community development activities under the Beyond Homes key initiatives—Adult Capacity Building, Housing Retention, Healthy Living, Green Living, Community Engagement, and light case management—at affordable housing developments in Los Angeles County, serving

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