Resident Experience Manager - Utility & Partner Services

About the role

Hazel Valley Homes seeks individuals who are passionate about making a positive impact in the lives of their residents. This role involves providing personalized care and support to ensure each home feels like a true home.

Responsibilities

• Develop and implement strategies to enhance resident satisfaction and community engagement
• Collaborate with other departments to address resident concerns and improve living conditions
• Conduct regular site visits to assess property maintenance and cleanliness
• Manage tenant relations and resolve conflicts in a timely and effective manner
• Ensure compliance with all local, state, and federal regulations

Requirements

• Bachelor's degree in a related field or equivalent work experience
• At least 2 years of experience in property management or a related field
• Strong interpersonal and communication skills
• Ability to work independently and manage multiple tasks simultaneously
• Proficiency in Microsoft Office Suite

Qualifications

• Excellent problem-solving and decision-making skills
• Experience with property management software
• Knowledge of local housing laws and regulations

Skills

• Customer service orientation
• Attention to detail
• Organizational skills
• Leadership abilities

Benefits

• Competitive salary package
• Flexible work schedule
• Professional development opportunities
• Employee wellness programs

Pay

Salary range: $50,000 - $70,000 annually

Schedule

Full-time position with flexible hours to accommodate property needs