Jobs · Education · Massachusetts

Resident Director - 2 positions (46-week position)

University of Massachusetts Dartmouth · Dartmouth, MA · 1 mo ago
Education$54k–$60k/yrFull-time

Live-in, 46-week professional position responsible for the overall management and supervision of a residential community. The Resident Director participates in planning, promoting, implementing, and evaluating a residential education program and has a thorough understanding of student development theory. Represents the department and division while promoting a positive, engaging environment for residential students.

Responsibilities

  • Utilizes student development principles to enhance student growth and provide general management and supervision for a specified residential community.
  • Supervises Resident Assistant (RA) staff and Desk Attendant (DA) staff, including time reporting and personnel record keeping.
  • Builds community through programming based on student needs, regular one-on-one meetings with RAs, conducting student conduct meetings, and supervising a Senior Resident Assistant (SRA) responsible for monthly newsletters and Hall Council advisement.
  • Provides direct customer service and responsive communication with students, parents, and families.
  • Collaborates with University academic partners to develop thematic Residential Living-Learning Communities.
  • Acts as a resource person, referring students to specialized services such as Public Safety, Counseling, Academic Advising, Unity House, Campus Services, Health Services, and Financial Aid.
  • Administers conduct violation documentation and enforces the Student Code of Conduct; serves as a Conduct Conference Facilitator and advises students and staff on conduct-related matters.
  • Works cooperatively with offices overseeing student conduct (e.g., Office of Student Conduct, Student Affairs, Public Safety, Diversity, Equity & Inclusion, Counseling Services).
  • Implements and enforces departmental and University policies; serves on duty during nights and weekends to address after-hours issues and crises.
  • Serves as the on-site liaison to the Department of Public Safety regarding safety and security of University students.
  • Assumes administrative functions, including leadership roles in committees such as RA Training, RA Selection, Orientation, Summer Student & Conference Housing, CARE Team, and others.
  • Develops and facilitates RA trainings and staff development initiatives.
  • Ensures readiness of the residential community, including room inspections, key inventory, and maintenance of residential areas.
  • Facilitates occupancy and assignment-related tasks, including residential census, room changes, vacancies, and compliance with immunization or enrollment requirements.
  • Coordinates maintenance and housekeeping functions, including work order supervision, damage billing, and vandalism prevention programs.
  • Attends departmental and divisional meetings; prepares data for reports such as occupancy, room changes, and programming spreadsheets.
  • Participates in and promotes activities for the Division of Student Affairs and the Office of Admissions.
  • Assists in the recruitment, selection, training, and evaluation of Resident Assistant staff under the supervision of the Assistant Director.
  • Manages supply, Hall Council, and Programming budgets under the supervision of the Assistant Director.

Requirements

  • Bachelor’s Degree required.
  • Previous Residence Life experience or comparable responsibility in an educational group living environment.
  • Previous post-baccalaureate experience with staff supervision, student conduct, educational programming, and residential community operations.
  • Live-in position with a 46-week annual contract and 6 consecutive weeks off between June 1-July 31 each year.
  • Ability to work a flexible schedule, including evenings and weekends.

Preferred Qualifications

  • Master’s Degree.
  • Previous experience as a Resident Director.
  • Experience in developing and maintaining Residential Learning Communities or other academic initiatives.

Skills

  • Working knowledge of student development and issues related to college-age individuals.
  • Professional communication skills with students, parents, and the University community.
  • Effective oral and written communication skills.
  • Ability to serve as a role model for undergraduate students.
  • Ability to remain calm and respond effectively in emergency situations.
  • Emotional stability, organizational ability, reliability, and inclusive human relationship skills.

Benefits

  • 75% employer-paid health insurance.
  • Flexible Spending Accounts.
  • Life Insurance.
  • Long Term Disability.
  • State Pension Retirement Plan.
  • Optional Retirement Savings Plans.
  • Tuition Credit (Employee, Spouse, & Dependents).
  • Twelve (12) paid holidays.
  • Paid personal, vacation, and sick time.

Pay

$53,702.22 - $60,000 annually.

ESU Applicants must be authorized for employment in the U.S. on a full-time basis. Employment-based visa sponsorship is not available.

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