Resident Director, Full-Time

Full-time, live-in professional staff position reporting to the Assistant Director of Residential Life. The Resident Director provides leadership for traditional residence halls and/or apartments on the East Falls Campus, manages administrative and operational functions, delivers direct student services, participates in departmental committees, and serves in the on-call duty rotation for campus crisis and emergency response.

Responsibilities

• Supervise undergraduate and graduate resident assistants in college residence halls and on-campus apartments
• Implement goals and priorities from the departmental strategic plan, including student learning, development, and operations components
• Recruit, select, train resident assistants; provide leadership, monitor work performance, ensure staff compliance with Residential Life policies and procedures
• Develop and implement in-service training and development programs for RAs in conjunction with the Assistant Director of Residential Life
• Serve as a resource for staff and students regarding roommate conflicts, personal crises, and other concerns; collaborate with Residential Life staff to support and follow up with students of concern
• Establish and maintain communication with residents through individual outreach and community meetings; mediate/facilitate resolutions for interpersonal conflicts
• Serve as a Community Standards Officer for students referred for Residential Facilities policies and Community Standards violations; adjudicate behavioral misconduct cases in consultation with the Assistant Dean/Director of Residential Life and Community Standards
• Manage operational functions: key distribution and collection, damage assessment, reporting and billing, maintenance requests, hall openings and closings; serve as facility manager including room checks, housekeeping, maintenance, and mover requests
• Collaborate with RAs, Public Safety Officers, Counseling Services staff, and Residential Life Management Team to respond to crisis situations per departmental and institutional emergency procedures; serve in on-call rotation for all area residence halls and apartments on a scheduled basis
• Interact with co-workers, visitors, and other staff consistent with the values of Jefferson
• Maintain liaison relationships with other University offices
• Participate in overall planning and management of the residence hall system

Qualifications

• Bachelor’s degree required; Master’s degree in Student Personnel, Higher Education Administration, Counseling, or a related field preferred
• 1–3 years previous residence life and/or housing operations experience

Skills & Competencies

• Appreciation for all forms of diversity; willingness to work with students and staff to create an environment fostering respect and valuing contributions of all community members
• Ability to collaborate with personnel in public safety, academic departments, and other University offices to meet residential student needs
• Strong communication skills and ability to motivate students
• Experience with Microsoft Office Suite, Canvas, and StarRez preferred

Schedule

Day shift (Workday Day). Requires a flexible schedule including evenings, weekends, and on-call assignments as part of the campus crisis/emergency response rotation.

Benefits

• Medical (including prescription), supplemental insurance, dental, vision
• Life and AD&D insurance
• Short- and long-term disability
• Flexible spending accounts
• Retirement plans
• Tuition assistance; tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
• Voluntary benefits providing access to group rates on insurance and discounts
• Medical (including prescription) insurance available to all colleagues, including per diem, adjunct faculty, and Jeff Temps

Location: 3243 School House Lane, Philadelphia, PA. Regular employee position with Philadelphia University (Jefferson).