Resident Care Coordinator

Position Summary

The Resident Care Coordinator serves as a liaison between residents, their families, and the care team, promoting a supportive and safe living environment. They support the Health and Wellness Director by assisting in scheduling, supervising staff, and ensuring that systems are in place to provide quality assisted living services in all resident care areas.

Duties

• Schedule and assign caregiving and medication technician shifts to ensure adequate coverage and compliance with staffing guidelines and department allowances.
• Participate in the recruitment and interview process for new care team members.
• Supervise, train, and support care team members, promoting teamwork and adherence to care standards.
• Supervise the medication room and orders, collaborating with medication technicians and caregivers.
• Maintain accurate and up-to-date resident records, including care plans, incident reports, and medical documentation.
• Cookordination care planning with home health agencies on-site, working within community and company policies.
• Cookordinate admissions with the sales team, including supervising move-ins.
• Complete family/resident admission interviews.
• Facilitate effective communication among residents, their families, and healthcare providers to ensure seamless care delivery.
• Address residents’ special needs, requests, and complaints.
• Aid with medication administration and provide direct care to residents as needed.
• Understand the community's care regulations, as well as state-specific regulations.

Requirements

• Candidate must be flexible and be able to fill shifts in the event of call offs.
• Candidate Qualifications:
• Education and Certifications: High School Diploma or equivalent. Must have a valid state medication administration license (such as CNA/CMA/CMT/QMAP) or meet the state requirements for medication administration in assisted living. An LPN/LVN nursing license is a plus. Current First Aid and CPR license or ability to obtain.
• Experience, Competencies, And Skills: At least two (2) years of experience administering medications and providing care in a professional caregiving setting is required. At least one (1) year of relevant supervisory experience, including staff scheduling, is preferred. Excellent attention to detail and high integrity. Excellent communication skills and teamwork mindset. Strong leadership and team management skills. A positive attitude, empathy, patience, and a commitment to treating our residents with dignity and respect. Willingness to participate in weekend rotation.