Resident Care Coordinator

About the role

Greet, help, and direct visitors as appropriate.
Receive fax or phone calls from physicians, pharmacies, families and take appropriate action.
Make copies and manage and update resident charts, appointment books, 911 binder, and MARS.
Maintain records of due dates for resident assessments and informs the Resident Services Director as appropriate.
Coordinate transportation of residents to outside Medical Doctors appointments.
Organize and update in-service binder and manages the in-services calendar to schedule in-services and help the Resident Services Director prepare.
Provide support to frontline staff as needed.
Assist in updating Resident Services Assistant assignment sheets.
Assist with training and support to new or less experienced assisted living staff.
Coordinates staff schedule.
Provides backup by performing Resident Services Assistant or Resident Medication Assistant role as needed.
Prioritize tasks to ensure optimum services to residents as requests and needs change.

Responsibilities

• Greet, help, and direct visitors as appropriate.
• Receive fax or phone calls from physicians, pharmacies, families and take appropriate action.
• Make copies and manage and update resident charts, appointment books, 911 binder, and MARS.
• Maintain records of due dates for resident assessments and informs the Resident Services Director as appropriate.
• Coordinate transportation of residents to outside Medical Doctors appointments.
• Organize and update in-service binder and manages the in-services calendar to schedule in-services and help the Resident Services Director prepare.
• Provide support to frontline staff as needed.
• Assist in updating Resident Services Assistant assignment sheets.
• Assist with training and support to new or less experienced assisted living staff.
• Coordinates staff schedule.
• Provides backup by performing Resident Services Assistant or Resident Medication Assistant role as needed.
• Prioritize tasks to ensure optimum services to residents as requests and needs change.

Requirements

• Loves people
• Listens well
• Works cooperatively
• Solves problems
• Comfortable with technology
• Ethical, honest, dependable and open-minded

Qualifications

• High school diploma or equivalent
• Experience in a healthcare setting preferred
• Ability to communicate effectively with residents, families, and medical professionals
• Basic computer skills, including Microsoft Office applications

Skills

• Excellent communication skills
• Attention to detail
• Problem-solving abilities
• Computer literacy

Benefits

• Paid holidays and PTO
• Annual anniversary rewards dependent on classification, starting at $500 for Full Time employees
• Annual Scores Reward of $500 (Full Time) or $250 (Part Time) based on community survey results
• Health, Dental, Vision, and Life Insurance
• Retirement Savings Plan / 401(k) employer match
• Tuition reimbursement (U.S Based Communities)

Pay

Commensurate with experience

Schedule

Varies by position