Resident Advocate, Avivo Village Central Minnesota - 1st Shift

About the role

At Avivo Village Central Minnesota, you'll help launch a brand-new program and serve on the front lines of supporting individuals as they work toward housing stability, improved wellness, and long-term success. You'll build meaningful relationships with residents, help create a safe and welcoming environment, and play a key role in the daily operations of the Village.

Founding Team Opportunity: Help shape the culture, resident experience, and day-to-day operations of Avivo Village Central Minnesota from day one.

Responsibilities

• Build positive, supportive relationships with residents and provide person-centered services
• Help maintain a safe, welcoming, and respectful environment for residents and guests
• Respond to resident concerns, emergencies, and crisis situations using de-escalation and problem-solving skills
• Conduct wellness and safety checks throughout the facility and support resident well-being
• Support residents with basic needs, resources, meals, and daily living supports
• Facilitate positive interactions, activities, and community-building opportunities for residents
• Maintain accurate documentation and records in required systems
• Assist with resident move-ins, move-outs, room preparation, and maintaining a clean and safe environment
• Collaborate with Case Managers, Team Leads, and community partners to support resident success
• Support Housing First, Wellness & Safety, Motivational Interviewing, and Trauma-Informed Care practices throughout the program

Requirements

• High school diploma or GED required
• Two years of experience working with individuals experiencing homelessness or other populations facing complex barriers
• Lived experience may be considered as part of the experience requirement
• Experience working in a fast-paced, mission-driven environment
• Commitment to providing culturally responsive and person-centered services
• Strong communication, relationship-building, and conflict-resolution skills
• Ability to remain calm and make sound decisions during crisis situations
• Ability to work effectively with individuals from diverse backgrounds and experiences
• Strong teamwork, problem-solving, and organizational skills
• CPR certification or willingness to obtain certification upon hire
• Commitment to Housing First, Wellness & Safety, and Trauma-Informed Care principles

Schedule

• Available 1st Shift Schedules:
  • Friday–Monday, 6:30 AM – 3:00 PM
  • Friday–Wednesday, 6:30 PM – 3:00 PM
• Applicants must be able to work one of the schedules. Specific schedule assignments will be discussed during the hiring process.

Benefits

• 32-hour full-time work week
• Medical Health plan
• Health Savings Account (HSA)
• Nice Healthcare: offers chat, video visits and in-home primary care visits
• Dental plan
• Dependent Care Flexible Spending Account (FSA)
• Basic Life/AD&D & Voluntary Life/AD&D
• Long term disability
• Option to purchase critical illness, accident insurance and short-term disability
• 401(k) Plan
• 10 Paid holidays & generous PTO