Resident Advocate, Avivo Village Central MN - Overnight Shift

About the role

Help launch Avivo Village Central Minnesota, a brand-new program opening in Fall 2026 that brings Avivo's innovative approach to ending homelessness to St. Cloud. As a Resident Advocate on the founding team, you'll serve on the front lines supporting individuals as they work toward housing stability, improved wellness, and long-term success. You'll build meaningful relationships with residents, help create a safe and welcoming environment, and play a key role in the daily operations of the Village.

This is a founding team opportunity to shape the culture, resident experience, and day-to-day operations of Avivo Village Central Minnesota from day one. Multiple Resident Advocate positions are available for overnight shifts.

Schedule

• Sunday–Wednesday, 10:00 PM–6:30 AM
• Thursday–Sunday, 10:00 PM–6:30 AM

Applicants must be able to work one of the available overnight schedules. Specific schedule assignments will be discussed during the hiring process.

Responsibilities

• Build positive, supportive relationships with residents and provide person-centered services
• Help maintain a safe, welcoming, and respectful environment for residents and guests
• Respond to resident concerns, emergencies, and crisis situations using de-escalation and problem-solving skills
• Conduct wellness and safety checks throughout the facility and support resident well-being
• Support residents with basic needs, resources, meals, and daily living supports
• Facilitate positive interactions, activities, and community-building opportunities for residents
• Maintain accurate documentation and records in required systems
• Assist with resident move-ins, move-outs, room preparation, and maintaining a clean and safe environment
• Collaborate with Case Managers, Team Leads, and community partners to support resident success
• Support Housing First, Wellness & Safety, Motivational Interviewing, and Trauma-Informed Care practices throughout the program

Requirements

• High school diploma or GED required
• Two years of experience working with individuals experiencing homelessness or other populations facing complex barriers (lived experience may be considered as part of the experience requirement)
• Experience working in a fast-paced, mission-driven environment
• Commitment to providing culturally responsive and person-centered services
• Strong communication, relationship-building, and conflict-resolution skills
• Ability to remain calm and make sound decisions during crisis situations
• Ability to work effectively with individuals from diverse backgrounds and experiences
• Strong teamwork, problem-solving, and organizational skills
• CPR certification or willingness to obtain certification upon hire
• Commitment to Housing First, Wellness & Safety, and Trauma-Informed Care principles

Benefits

• 32-hour full-time work week
• Medical health plan
• Health Savings Account (HSA)
• Nice Healthcare: offers chat, video visits, and in-home primary care visits
• Dental plan
• Dependent Care Flexible Spending Account (FSA)
• Basic Life/AD&D & Voluntary Life/AD&D
• Long-term disability
• Option to purchase critical illness, accident insurance, and short-term disability
• 401(k) Plan
• 10 paid holidays & generous PTO