Resident Advocate, Avivo Village Central Minnesota - Evening Shift

About the role

Help launch Avivo Village Central Minnesota, a brand-new program opening in Fall 2026 in St. Cloud that brings Avivo's innovative approach to ending homelessness. As a Resident Advocate, you'll serve on the founding team, shaping the culture, resident experience, and daily operations from day one while supporting individuals working toward housing stability, improved wellness, and long-term success.

Avivo Village Central Minnesota is currently hiring multiple Resident Advocates for evening shifts as we build our founding team.

Schedule

Available evening schedules (applicants must be able to work one of the following):

• Sunday–Wednesday, 3:00 PM–11:00 PM
• Thursday–Sunday, 3:00 PM–11:00 PM

Specific schedule assignments will be discussed during the hiring process.

Responsibilities

• Build positive, supportive relationships with residents and provide person-centered services
• Help maintain a safe, welcoming, and respectful environment for residents and guests
• Respond to resident concerns, emergencies, and crisis situations using de-escalation and problem-solving skills
• Conduct wellness and safety checks throughout the facility and support resident well-being
• Support residents with basic needs, resources, meals, and daily living supports
• Facilitate positive interactions, activities, and community-building opportunities for residents
• Maintain accurate documentation and records in required systems
• Assist with resident move-ins, move-outs, room preparation, and maintaining a clean and safe environment
• Collaborate with Case Managers, Team Leads, and community partners to support resident success
• Support Housing First, Wellness & Safety, Motivational Interviewing, and Trauma-Informed Care practices throughout the program

Requirements

• High school diploma or GED required
• Two years of experience working with individuals experiencing homelessness or other populations facing complex barriers (lived experience may be considered as part of this requirement)
• Experience working in a fast-paced, mission-driven environment
• Commitment to providing culturally responsive and person-centered services
• Strong communication, relationship-building, and conflict-resolution skills
• Ability to remain calm and make sound decisions during crisis situations
• Ability to work effectively with individuals from diverse backgrounds and experiences
• Strong teamwork, problem-solving, and organizational skills
• CPR certification or willingness to obtain certification upon hire
• Commitment to Housing First, Wellness & Safety, and Trauma-Informed Care principles

Benefits

• 32-hour full-time work week with full-time pay and benefits
• Medical health plan
• Health Savings Account (HSA)
• Nice Healthcare: offers chat, video visits, and in-home primary care visits
• Dental plan
• Dependent Care Flexible Spending Account (FSA)
• Basic Life/AD&D & Voluntary Life/AD&D
• Long-term disability
• Option to purchase critical illness, accident insurance, and short-term disability
• 401(k) Plan
• 10 paid holidays & generous PTO