Residence Manager (NY)

About the role

The Residence Manager oversees the daily operation of the assigned residence, supervising Direct Support Professionals (DSPs), ensuring quality supports for individuals, managing the budget, and overseeing operations.

Responsibilities

• Coordinate, implement, and evaluate individual program plans and maintain records in compliance with OPWDD and state/federal regulations.
• Hire, train, and supervise DSPs in completing job responsibilities.
• Manage the orientation and evaluation of residential staff, including progressive discipline and staff development.
• Secure records confidentially.
• Implement all policies, procedures, and programs of the facility and CFS in accordance with OPWDD regulations and guidelines.
• Attend and participate in team meetings, including interdisciplinary, individual service plan, and clinical meetings.
• Participate in agency standing committee meetings, training, and assigned activities outside of the residence.
• Ensure timely submission of required paperwork, including payroll, Res Hab, Incident Reports/Investigations, etc.
• Monitor and review systems using the Manager’s Weekly Report.
• Ensure the residence's physical plant is maintained and meets regulatory requirements.
• Complete and ensure staff complete mandatory training (SCIP, AMAP, CPR/First Aid, Corporate Compliance, Choking Prevention, etc.) in a timely manner.
• Model and perform all aspects of Individuals' program plans and ensure staff understand and implement each individual's plan using a Person-Centered approach.
• Be on call to respond and address emergencies, including incidents, safety hazards, and staffing issues.
• Facilitate communications with day programs and related work sites to enhance comprehensive case management.
• Review documents on Therap, including checklists, t-logs, and medical information daily and address problems as they arise.
• Conduct record reviews to ensure compliance and identify potential problems to be resolved.
• Communicate information to relevant parties, including the Assistant Director, Director, MSC, BIS, etc.
• Develop and maintain relationships with family members/advocates of the individuals and address concerns as they arise.

Qualifications

• A High School Diploma or GED is required.
• A Bachelor’s degree in Health and Human Services or a related field is preferred.
• At least 3 years of experience in the field of Developmental Disabilities is required.
• At least 1 year of experience in program supervision is preferred.

Skills

• Strong leadership and supervisory skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks and meet deadlines.
• Knowledge of developmental disabilities and related regulations.
• Proficiency in Microsoft Office and other relevant software.

Benefits

• 401(k)
• Dental Insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Tuition reimbursement
• Vision insurance

Pay

$66,500.00 - $68,000.00 /Yr.

Schedule

Work schedule and location are subject to change based on the needs of the department.

Equal Opportunity Employer

The Center for Family Support provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.