Assistant Residence Manager - NY

About the role

The Assistant Residence Manager will assist the Residence Manager in overseeing the daily operation of the assigned residence, including providing direct supervision of Direct Support Professionals (DSPs); ensuring individuals receive quality supports; managing the budget; and overseeing and managing the day-to-day operations/systems critical to the smooth running of the program.

Responsibilities

• Coordinate, implement, and evaluate individual program plans and maintain records.
• Hire, train, and supervise DSPs in the completion of job responsibilities.
• Assist in the orientation and evaluation of residential staff (i.e., progressive discipline and staff development) and ensure the confidentiality of records.
• Implement all policies, procedures, and programs of the facility and CFS in accordance with OPWDD regulations and guidelines.
• Attend, participate, and monitor/review all team meetings, including Interdisciplinary, Individual Service Plan, and clinical meetings as assigned by supervisor(s).
• Attend and participate in agency standing committee meetings, training, and assigned activities outside of the residence as needed.
• Ensure timely submission of required paperwork, including payroll, Res Hab, Incident Reports/Investigations, etc.
• Ensure the residence's physical plant is maintained and meets regulatory requirements.
• Complete and ensure that all staff complete mandatory training (i.e., SCIP, AMAP, CPR/First Aid, Corporate Compliance, Choking Prevention, etc.) on time.
• Model and perform all aspects of participants’ program plans and ensure staff understand and implement each individual’s plan as written.
• On-call to respond and address emergencies, including incidents, safety hazards, and staffing issues.
• Facilitate communication with the day programs and related work sites to enhance comprehensive case management.
• Daily review documents on Therap, including checklists, t-logs, and medical information, and address problems as they arise.
• Conduct record reviews to ensure compliance and identify potential problems to be resolved.
• Communicate information to relevant parties, including the Manager, Assistant Director, Director, MSC, Behavior Specialist, etc.
• Develop and maintain relationships with family members/advocates of the individuals and address concerns as they arise.

Requirements

• A minimum of a High School Diploma is required.
• A bachelor’s degree in Health and Human Services or a related field is preferred.
• 2+ years of experience in the field of Developmental Disabilities, with at least one year of experience in program supervision is preferred.

Qualifications

• Must have a valid driver’s license and reliable transportation.
• Must be able to pass a background check and drug screening.
• Must be able to work flexible hours, including evenings and weekends.
• Must be able to communicate effectively with individuals with developmental and related disabilities and their families.
• Must be able to work independently and as part of a team.
• Must be able to manage multiple tasks and prioritize responsibilities.
• Must be able to handle sensitive and confidential information with discretion.
• Must be able to work in a fast-paced environment and adapt to changing situations.
• Must be able to work in a multicultural setting and interact respectfully with individuals from diverse backgrounds.

Skills

• Strong organizational and time management skills.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of developmental disabilities and related services.
• Ability to develop and maintain positive relationships with individuals, families, and colleagues.
• Ability to conduct thorough record reviews and ensure compliance with regulations.
• Ability to facilitate communication and collaboration among team members and stakeholders.
• Ability to manage and supervise staff effectively.
• Ability to respond to emergencies and address safety hazards.
• Ability to develop and implement effective program plans.
• Ability to provide quality supports to individuals with developmental and related disabilities.

Benefits

• Industry-leading benefits including 401(k), Dental Insurance, Flexible schedule, Health insurance, Life insurance, Paid time off, Referral program, Tuition reimbursement, Vision insurance.

Pay

$24.00 - $25.83 /Hr.

Schedule

Work schedule and location are subject to change based on the needs of the department.

Equal Opportunity Employer

The Center for Family Support provides equal employment opportunities to all.