Repair Coordinator

Responsibilities

• Create and manage internal work orders, tasks, and purchase orders to keep technicians’ repairs on pace.
• Attach and organize digital documentation (photos, estimates, test reports, vendor quotes, and invoices) under the correct records.
• Maintain accurate logs for warranty claims, returns, and vendor repairs and ensure documentation is complete for each case.
• Support internal users with Salesforce navigation and data-entry questions related to repair workflows.

Requirements

• 2+ years in a coordinator, maintenance/repair support, or service desk role focused on internal operations rather than customer-facing work.
• Proven day-to-day Salesforce user experience (creating/updating records, tasks, activities, and basic reports; admin experience is a plus but not required).
• Strong general computer skills: fast, accurate typing; confident with web apps, email, spreadsheets, and shared file systems.
• Solid written communication for clear internal notes and handoffs between technicians, purchasing, and management.
• Ability to juggle multiple open jobs, follow through on pending items, and work in a fast-paced repair environment.