Repair Coordinator

WHAT YOU WILL DO:

As a Repair Coordinator, you will play a vital role in managing the repair process for a wide range of tools. Responsibilities include, but are not limited to:

• Assess incoming tools and determine the appropriate repair path, whether internal, external, or across branches
• Manage repair orders and communicate effectively with customers about repair status, invoicing, and follow-ups
• Work closely with various departments, including rental, customer service, and sales, to ensure efficient operations
• Maintain accurate records for repairs, assist with inventory counts, and handle warranty claims
• Ensure the warehouse is organized and prepared for high volumes of tools and special events

BENEFITS:

We care about our people. That’s why we offer a competitive benefits package designed to support your health, well-being, and future:

• Paid Time Off (PTO)
• Eight (8) holidays off – PAID!
• Medical, dental, and vision insurance
• Health Savings Account and 401(k) with employer match
• Company-paid life and short-term disability insurance
• Voluntary life insurance options
• Paid Parental Leave Options
• Voluntary Critical Illness, Accident, and Hospital Indemnity coverage
• Continued professional development opportunities
• Company provided tools, equipment, and uniform
• Safety Shoe Reimbursement

PHYSICAL REQUIREMENTS:

- Ability to stand on a hard surface for extended periods of times

- Ability to lift 50lbs on a daily basis