Repair Coordinator

Key Responsibilities

• Review incoming repair tickets and document service requirements
• Price and prepare accurate repair quotes
• Communicate with customers regarding approvals and repair status
• Follow up on outstanding quotes and pending jobs
• Cookordinate with third-party repair vendors
• Maintain accurate documentation in ERP/service management systems
• Perform high-volume data entry with strong attention to detail
• Assist with invoicing and job closeout
• Receive and inventory incoming shipments of tools and equipment
• Organize and stage tools for technicians

Physical & Work Environment Requirements

• Ability to lift and move tools, job boxes, and crates (up to 50+ lbs as needed)
• Ability to stand, bend, and move between office and shop areas throughout the day
• Comfortable working around industrial tools and equipment
• Ability to assist with unloading and organizing customer shipments

Required Qualifications

• 2+ years administrative or service coordination experience
• Strong data entry skills with high accuracy
• Excellent written and verbal communication skills
• Ability to multitask and prioritize in a fast-paced environment
• Strong problem-solving skills
• Proficiency in Microsoft Excel and Outlook
• Ability to learn ERP/service software quickly
• Dependable, organized, and detail-oriented

Compensation & Benefits

• Competitive hourly pay (based on experience)
• Paid holidays
• Paid time off
• Company-sponsored health benefits
• Employer-paid term life insurance