Repair Coordinator

About the role

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Key Responsibilities

• Reviews customer requirement for pump repair
• Analyzes inspection results, works with shop personnel and Area Superintendent to determine scope of work required for repairs
• Plans repairs (labor hours, purchase requirements, work instructions, and total cost)
• Generates repair quotes
• Completes disassembly, inspection, repair, and assembly work instruction packages (work orders, prints, procedures, inspection forms)
• Make/ review sketches and drawings to ISO standard and in AutoCAD where required
• Completes purchase requisitions
• Consults with vendors to determine availability, quality, quantity, and best pricing of all materials relative to a given job
• Evaluates supplier quotations and determines acceptable quality, quantity, and pricing requirements to meet commitments made to customers
• When necessary, expedite parts and materials from suppliers to ensure delivery commitments are met
• Prepare and facilitate all inbound/outbound shipping related tasks required for the final transportation of repairs
• This may include all shipping, import, and export documentation as required
• Manage projects to meet tender and order cycle time objectives for the service center
• To ensure compliance with customer commitments and overall master schedule, communicates regularly with all departments to keep them abreast of coordination activities
• All work is performed by ISO and OSHAS requirements
• Supports, cooperates with, and participates in company-wide LEAN and EHS Management system which includes following all safety, health and environmental policies and procedures
• Supports and cooperates in company-wide improvement initiatives
• Performs root cause analysis on pump failures
• Performs basic material selections for repair projects
• Performs engineering calculations per industry and Sulzer standards
• Performs other duties as assigned

Qualifications / Requirements

• Strong organizational, interpersonal and analytical skills
• Excellent verbal and written communication skills; including diplomacy and negotiation skills
• Solid knowledge of all manufacturing and shop processes related to repair of pumps and manufacturing of pump parts and or closely related equipment required
• Strong PC skills, with proficiency in Microsoft software
• Working experience and knowledge of ERP systems required. Previous SAP experience strongly desired but not critical
• Bachelor’s degree in mechanical engineering is preferred
• Experience in closely related roles is preferred
• Technical knowledge of pump design and repair, and fit form and functions of components is preferred

What we offer you

• 15 days of paid time off and 12 company-paid holidays
• 401k plan with a 6% match
• Comprehensive health plan including medical, dental, vision, Life, short-term & long-term disability
• Health savings account matching
• Motivating wellness program
• Employee Assistance Program
• Paid paternal leave
• Gym re-imbursement

Sulzer is an equal opportunity employer

We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment. We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.