Rep, Sales - Avanti

Position Overview

The Sales Representative is responsible for building the Avanti brand within the industry as their premier choice for window and door solutions. Achieve individual sales goals through a relational selling model throughout all active Avanti product offerings. Provide well-rounded solutions, market expertise, and partnership by understanding customer needs and developing relationships with builders, contractors, and professional remodelers. Proactively creates new customer relationships through networking, referrals, and face-to-face meetings.

Responsibilities/Accountabilities

• Achieving individual sales and customer satisfaction goals and objectives.
• Networking, lead, and referral generation.
• Actively representing Avanti at company-sponsored events, professional group’s invitations to discuss and/or present Avanti products and/or builder home shows.
• Generating sales by acquiring new customers while building loyalty within existing customer relationships.
• Responding to client concerns and applying independent decision-making while striving for first-time resolution on all client problems/issues.
• Maintaining an exceptional level of expertise of products/services relating to Avanti’s customers, as well as staying abreast of the competitive landscape.
• Striving to build strong customer relationships by engaging in a consultative sales approach to recommend the products, total solutions, and consistent follow-up that satisfy the needs of the customer.
• Ensuring quotes and orders are accurate following company sales procedures.
• Educating customers on manufacturer installation guidelines and measuring openings to ensure accuracy of product ordering and applications.
• Leveraging other Avanti team members/departments to assist with specific product requirements.
• Understanding and adhering to the Trade Selling Process in all aspects of sales-related interactions.
• Collaborating with the Operations teams to ensure successful after-sales service requirements and installations.
• Interacting with Account Receivable department to address any potential billing/payment issues of customers.
• Occasionally working variable, non-traditional hours and making themselves available for customers during evenings and weekends.

Skills/Knowledge

• Able to develop partnerships with other businesses that serve the same customers.
• Provide superb customer service and generate referrals from one customer to others.
• Create a sense of trust and reliability with customers.
• Skilled at relating to a variety of customers- balances poise and integrity with a service mentality.
• Able to negotiate, build value and address objections towards closing a sale.
• Work collaboratively with Avanti team members and customers.
• Enjoy working in fast-paced environment with a high sense of urgency.
• Strong problem-solving skills.
• Energetic, skilled networker.
• Demonstrates confidence balanced with humility.
• Tenacious, able to persevere through sales challenges and setbacks.
• Demonstrates a strong work ethic, flexible about hours, responsive to customer needs, and willing to be available.
• Excellent influencer- can sell something new, shift paradigms, convey the value proposition.
• Seeks out internal experts and utilizes their knowledge.
• Able to accurately read, interpret and take-off blueprints.
• Adaptable to changing processes and priorities.
• Works well without close supervision but always keeps their manager informed.
• Focused on details and follow through.
• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications.

Qualifications

• Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience.
• Individual’s motor vehicle record must also comply with company requirements.
• Must have the ability to manage multiple tasks in an environment of constant interruptions and be able to prioritize responsibilities.
• Education and/or Experience: Bachelor’s degree (B. A.) from four-year college or university; or one to two years related experience and/or training, or equivalent combination of education and experience.