Rental Coordinator- Wagner Rents

About the role

The Rental Coordinator works with customers to determine the best equipment for their jobs and coordinates rental transactions. This position requires a strong understanding of the rental process and the ability to assist customers in various aspects of equipment selection and invoicing.

Responsibilities

• Accurately processes AG, Caterpillar, and non-CAT rentals and invoices
• Maintains records on rental equipment
• Applies applicable taxes to invoices
• Reviews shipping and receiving documents for accuracy and completeness
• Prepares, processes, and distributes rental, credit, and sales documents
• Enters lost-sales rental data into the computer system
• Coordinates shipping and receiving of equipment with yard personnel
• Quotes rates and assists customers with equipment selection
• Assists customers with financial, service, and rental issues
• Ensures all rental contracts are current and signed
• Manages overdue rental contracts and expired reservations

Requirements

• High School Diploma or GED
• College Degree preferred
• Courses in computers, business, and office administration preferred
• 1 year experience, preferably in a heavy equipment environment, involving customer service responsibilities
• 1+ years administrative/clerical experience
• 1+ years customer service experience

Qualifications

• Data Entry
• Telephone Skills
• Safety Knowledge
• Reading/Writing Skills
• Reasoning Skills
• Organizational Skills
• Communication Skills
• Math Skills
• Basic knowledge of Microsoft Word and Excel

Skills

• Customer Service
• Equipment Selection
• Rental Management
• Financial Management
• Administrative Duties

Benefits

• Paid Time Off (PTO) Plan
• Medical, dental, and vision insurance
• Life and AD&D Insurance
• Retirement Plans (401K and Roth 401K)
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• CEFCU services
• Supplemental life insurance, critical illness + accidental insurance, ID WatchDog, and discounted employee phone plans

Pay

$22.00- $26.00 per hour, pay rate dependent on education and experience.

Schedule

Work Environment: Quiet, indoors

Physical Demands

• Talking
• Sitting
• Using Hands
• Squatting/Kneeling
• Ability to ascend/descend ladders, stairs, etc.
• Medium work that includes lifting and/or moving objects up to 32 pounds or more