Rental Coordinator, Melissa, TX

About the role

A Rental Coordinator serves as an entry point into the equipment rental industry. This role focuses on building customer relationships, handling rental orders, tracking equipment locations and availability, coordinating logistics, managing billing, and addressing invoice inquiries. The position also involves collaborating with the outside sales team to ensure exceptional customer service and support.

Responsibilities

• Provide outstanding detail-oriented support processing rental reservations/agreements, invoices, equipment checks, and credit applications.
• Use company systems and tools, such as Salesforce and ERP, to document, track, and manage sales activities.
• Apply excellent verbal and written communication skills to support sales and management teams.
• Manage receiving, organization, tracking, and relocation of equipment and attachments.
• Maintain accurate and up-to-date inventory records.
• Deliver exceptional customer service by phone or through walk-ins, ensuring all necessary paperwork is completed.

Requirements

• Essential Functions
• Required Education and Experience
• Supervisory Responsibilities
• Work Environment
• Physical Demands

Qualifications

• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
• Bachelor's degree or equivalent experience preferred.
• Superior talent for building and maintaining relationships.
• Experience in processing and managing detailed paperwork.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Strong computer skills; proficiency in Microsoft Office Suite required.
• Excellent communication and customer service skills.

Skills

• Strong organizational skills.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office Suite.

Benefits

• Core Benefits: Medical, Dental & Vision Insurance, Health Savings Account (HSA), 401(k) & Roth retirement plans with company matching, Generous paid time off and company paid holidays, Company Paid Wellness, Employee Assistance and Discount Programs, Boot/PPE Annual Allowance, Career Development & Company Paid Training.
• Additional Eligibility Requirements: Drug test and background check before employment.