Rental Coordinator

At EquipmentShare, we’re assembling the best team to transform an industry by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. Join us as a Rental Coordinator at our Joplin, MO facility and help build the future of construction.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process.
• Expand our existing customer base by building relationships with contractors and construction company principals.
• Educate customers about how EquipmentShare can help save them money, make more money, and operate more efficiently.
• Maintain and nurture existing customer relationships to ensure 100% satisfaction with our service and support.
• Keep customers updated on new or additional ways EquipmentShare can improve their business.
• Promptly respond to and resolve customer inquiries, requests, complaints, or other communications.
• Develop new sales strategies and techniques to increase market share and improve customer experience.

Schedule

Monday to Friday, 7:00 AM to 5:00 PM with overtime pay after 40 hours.

Benefits

• Monthly Family Dinner Night — company treats you and your family to dinner every month. Restrictions apply.
• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous PTO + paid holidays.
• 401(k) + company match.
• Tool and boot reimbursements (role dependent).
• Gym membership stipend + wellness programs (earn PTO and prizes).
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry-leading diagnostic tools.

Requirements

• High School diploma or equivalent.
• Strong interpersonal and problem-solving skills.
• Ability to adapt to a fast-paced, growing company and stay educated on the latest EquipmentShare products and services.

Skills

• Great listener with a focus on solving customer problems.
• Energized by building, nurturing, and maintaining customer relationships throughout the rental process.
• Embraces challenges as opportunities and brings energy, effort, and optimism every day.
• Values change and continuous improvement.

About You

You want to be part of a team transforming an industry to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work and are excited to grow within a fast-paced, mission-driven environment.