Rental Coordinator

About the Role

At EquipmentShare, we’re not just renting equipment - we’re transforming the rental experience with our proprietary T3 technology. Our tech platform empowers rental coordinators to work smarter by keeping up-to-date information on every machine and ensuring each customer gets the right equipment at the right time.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process
• Expand our existing customer base by building relationships with contractors and construction company principals
• Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently
• Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare
• Keep customers up-to-date about new or additional ways in which EquipmentShare can help improve their business
• Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
• Develop new sales strategies and techniques to increase our market share and improve our customer experience

Qualifications

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Skills & Requirements

Required Skills/Abilities:

• You’re a great listener and care about solving your customer’s problems
• You’re energized by building, nurturing, and maintaining relationships with customers throughout every step of the rental process
• You have strong interpersonal and problem-solving skills
• You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services

Education and Experience:

• High School diploma or equivalent

Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month (an employee favorite!)
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year — give back to the community you call home
• Career advancement, leadership training, and professional development opportunities
• Access to industry-leading diagnostic tools

Schedule

Monday to Friday, 7:00 AM to 5:00 PM, with overtime pay after working 40 hours.

About Us

At EquipmentShare, we’re on a mission to transform an industry that’s been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares. We’re a people-first company powered by cutting-edge technology, where our proprietary T3 platform supports every role and drives us forward. We’re a team of problem-solvers, go-getters, and builders looking for teammates who take pride in doing meaningful work and want to be part of building something special.