Rental Coordinator

At EquipmentShare, we’re assembling the best team to transform the construction industry through innovative technology, real-time support, and a team that truly cares. We’re hiring a Rental Coordinator at our rental facility in Pasadena, TX to help build the future of construction.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process
• Expand our existing customer base by building relationships with contractors and construction company principals
• Educate customers about how EquipmentShare can help save them money, make more money, and operate more efficiently
• Maintain and nurture existing customer relationships to ensure 100% satisfaction with service and support
• Keep customers updated about new or additional ways EquipmentShare can improve their business
• Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
• Develop new sales strategies and techniques to increase market share and improve customer experience

About You

You want to be part of a team that’s transforming the industry to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work and are excited about growing within a fast-paced, mission-driven environment.

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Skills & Qualifications

Required Skills/Abilities:

• Strong listening skills and a focus on solving customer problems
• Energized by building, nurturing, and maintaining customer relationships throughout the rental process
• Strong interpersonal and problem-solving skills
• Ability to adapt to the fast pace of a growing company
• Commitment to staying continuously educated on the latest EquipmentShare products and services

Education and Experience:

• High School diploma or equivalent

Benefits

• Monthly Family Dinner Night — company treats you and your family to dinner every month (an employee favorite!)
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities
• Access to industry-leading diagnostic tools

Schedule

• Monday to Friday, 7:00 AM to 5:00 PM
• Overtime pay after working 40 hours