Rental Coordinator

At EquipmentShare, we’re assembling the best team to transform the construction industry through innovative technology, real-time support, and a people-first culture. Join us as a Rental Coordinator in Abilene, TX, and help build the future of construction.

About the role

As a Rental Coordinator, you’ll leverage EquipmentShare’s proprietary T3 technology to deliver a seamless rental experience. Your work will ensure customers receive the right equipment at the right time while expanding our customer base and nurturing long-term relationships.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process.
• Expand our customer base by building relationships with contractors and construction company principals.
• Educate customers on how EquipmentShare can save them money, increase efficiency, and improve their operations.
• Maintain and nurture existing customer relationships to ensure 100% satisfaction.
• Keep customers informed about new or additional ways EquipmentShare can support their business.
• Promptly resolve customer inquiries, requests, complaints, or other communications.
• Develop new sales strategies and techniques to increase market share and enhance the customer experience.

Requirements

• Strong interpersonal and problem-solving skills.
• Ability to adapt to a fast-paced, growing company and stay educated on the latest EquipmentShare products and services.
• Energized by building, nurturing, and maintaining customer relationships throughout the rental process.
• High school diploma or equivalent.

Skills

• Excellent listening skills and a focus on solving customer problems.
• Optimism, energy, and a proactive approach to challenges.
• Commitment to continuous improvement and embracing change.

Benefits

• Monthly Family Dinner Night (an employee favorite—restrictions apply).
• Competitive compensation.
• Full medical, dental, and vision coverage for full-time employees.
• Generous PTO + paid holidays.
• 401(k) with company match.
• Tool and boot reimbursements (role dependent).
• Gym membership stipend + wellness programs (earn PTO and prizes!).
• Company events, food truck nights, and monthly team dinners.
• 16 hours of paid volunteer time per year.
• Career advancement, leadership training, and professional development opportunities.
• Access to industry-leading diagnostic tools.

Schedule

• Monday to Friday, 7:00 AM to 5:00 PM.
• Overtime pay after 40 hours.