Rental Coordinator

About the Role

At EquipmentShare, we’re not just renting equipment—we’re transforming the rental experience with our proprietary T3 technology. Our tech platform empowers rental coordinators to work smarter by keeping up-to-date information on every machine and ensuring each customer gets the right equipment at the right time.

Responsibilities

• Respond to inbound leads and guide customers through the EquipmentShare rental process
• Expand our existing customer base by building relationships with contractors and construction company principals
• Educate customers about how EquipmentShare can help save them money, make more money, and operate more efficiently
• Maintain and nurture existing customer relationships to ensure 100% satisfaction with service and support
• Keep customers updated about new or additional ways EquipmentShare can improve their business
• Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
• Develop new sales strategies and techniques to increase market share and improve customer experience

Requirements

• High School diploma or equivalent

Skills & Qualifications

• Strong interpersonal and problem-solving skills
• Ability to adapt to the fast pace of a growing company
• Willingness to stay continuously educated on the latest EquipmentShare products and services
• Great listener who cares about solving customer problems
• Energized by building, nurturing, and maintaining customer relationships throughout the rental process
• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Benefits

• Monthly Family Dinner Night—we treat you and your family to dinner every month (an employee favorite!)
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities
• Access to industry-leading diagnostic tools

Schedule

Monday to Friday, 7:00 AM to 5:00 PM with overtime pay after 40 hours.

About You

You want to be part of a team that’s transforming an industry to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work and are excited about growing within a fast-paced, mission-driven environment.