Rental Coordinator

WOW (Warehouse On Wheels), operating locally as Meisler Trailer Rentals, is a dynamic and growing company where team members thrive in a supportive environment. Our culture emphasizes safety, servant leadership, and market-based compensation with gain-sharing opportunities. Team members take initiative, act with urgency, and follow through on commitments.

Responsibilities

• Collaborate with the General Manager to develop and maintain competitive customer pricing.
• Prepare accurate rental agreements and related documentation.
• Stay informed about competitors' rates and rental practices to ensure market awareness.
• Respond promptly and professionally to customer inquiries, concerns, and service requests.
• Handle incoming calls and provide detailed information about products and services.
• Work directly with customers to assess their trailer and container needs and recommend solutions.
• Build and maintain strong, long-term customer relationships.
• Conduct thorough pre-rental trailer inspections, documenting defects or maintenance needs.
• Perform post-rental inspections to verify condition and identify damage.
• Take photos and document damages for customer billing purposes.

Requirements

• Strong interpersonal, problem-solving, and follow-up skills.
• Enthusiasm for developing and maintaining customer relationships.
• Proficiency in Microsoft Word and Excel.
• Ability to adapt in a fast-paced, growing company environment.
• High attention to detail with strong organizational skills.
• Positive, can-do attitude and proactive mindset.
• Self-starter who can work independently while supporting a team.
• Clear and effective communicator.

Qualifications

• High School Diploma or equivalent required.
• One to three years of experience with direct customer relations.
• Current driver’s license.

Benefits

• Insurance plans (eligibility after 30 days of employment):
  • Health (2 plans to choose from).
  • Dental (Basic and Enhanced plans available).
  • Vision (Company paid).
  • Life and Short-Term Disability Insurance.
• Health Savings Account with generous employer contributions.
• Financial Wellness Courses.
• Weekly pay.
• 10 paid holidays.
• PTO plan.
• Bonus potential (Monthly and Quarterly).
• 401k with company match (60-day contribution eligibility).