Rental Coordinator
EquipmentShare · Calumet City, IL · 1 mo ago
On-siteAdministrative$19.5–$30/hrFull-time
Primary Responsibilities
- Respond to inbound leads and guide customers through the EquipmentShare rental process
- Expand our existing customer base by building relationships with contractors and construction company principals
- Educate our customers about the numerous ways EquipmentShare can help save them money, make more money, and operate more efficiently
- Maintain and nurture existing customer relationships to ensure our customers are 100% satisfied with the level of service and support they are receiving from EquipmentShare
- Keep them up-to-date about new or additional ways in which EquipmentShare can help improve their business
- Promptly respond to and resolve customer inquiries, requests, complaints or other communications
- Develop new sales strategies and techniques to increase our market share and improve our customer experience
Qualifications
- You’re a great listener and care about solving your customer’s problems
- You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process
- You have strong interpersonal and problem-solving skills
- You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services
Benefits
- Monthly Family Dinner Night
- Competitive compensation
- Full medical, dental, and vision coverage for full-time employees
- Gross PTO + paid holidays
- 401(k) + company match
- Tool and boot reimbursements (role dependent)
- Gym membership stipend + wellness programs (earn PTO and prizes!)
- Company events, food truck nights, and monthly team dinners
- 16 hours of paid volunteer time per year — give back to the community you call home
- Career advancement, leadership training, and professional development opportunities
- Access to industry leading diagnostic tools
About You
- You want to be part of a team that’s not just changing an industry for the sake of change — we’re transforming it to make it safer, more secure, and more productive
- You bring grit, heart, and humility to your work, and you’re excited about the opportunity to grow within a fast-paced, mission-driven environment
- We’re looking for people who:
- See challenges as opportunities
- Embrace change and continuous improvement
- Bring energy, effort, and optimism every day
Skills & Qualifications Required
- You’re a great listener and care about solving your customer’s problems
- You’re energized by building, nurturing and maintaining relationships with customers throughout every step of the rental process
- You have strong interpersonal and problem-solving skills
- You can adapt to the fast pace of a growing company and stay continuously educated on the latest EquipmentShare products and services