Rental Coordinator

At EquipmentShare, we’re assembling the best team to transform an industry through innovative technology, real-time support, and a team that truly cares. We’re hiring a Rental Coordinator at our rental facility in St. Louis, MO for someone ready to grow with us and help build the future of construction.

Responsibilities

As a Rental Coordinator, you’ll transform the rental experience using our proprietary T3 technology, which empowers you to work smarter with up-to-date information on every machine and ensure each customer gets the right equipment at the right time.

• Respond to inbound leads and guide customers through the EquipmentShare rental process
• Expand our existing customer base by building relationships with contractors and construction company principals
• Educate customers about how EquipmentShare can save them money, increase efficiency, and improve their operations
• Maintain and nurture existing customer relationships to ensure 100% satisfaction with our service and support
• Keep customers informed about new or additional ways EquipmentShare can improve their business
• Promptly respond to and resolve customer inquiries, requests, complaints, or other communications
• Develop new sales strategies and techniques to increase market share and improve customer experience

Benefits

• Monthly Family Dinner Night — We treat you and your family to dinner every month (*restrictions apply)
• Competitive compensation
• Full medical, dental, and vision coverage for full-time employees
• Generous PTO + paid holidays
• 401(k) + company match
• Tool and boot reimbursements (role dependent)
• Gym membership stipend + wellness programs (earn PTO and prizes!)
• Company events, food truck nights, and monthly team dinners
• 16 hours of paid volunteer time per year
• Career advancement, leadership training, and professional development opportunities
• Access to industry-leading diagnostic tools

Pay

Overtime pay after working 40 hours.

Schedule

Monday to Friday, 7:00 AM to 5:00 PM.

Skills & Qualifications

We’re looking for people who:

• See challenges as opportunities
• Embrace change and continuous improvement
• Bring energy, effort, and optimism every day

Required Skills/Abilities:

• Strong listening skills and a focus on solving customer problems
• Energized by building, nurturing, and maintaining customer relationships throughout the rental process
• Strong interpersonal and problem-solving skills
• Ability to adapt to the fast pace of a growing company and stay educated on the latest EquipmentShare products and services

Education and Experience:

• High School diploma or equivalent