Rental Assistance Program Manager

About the role

This contract position has the potential to become permanent and is ideal for someone who combines strong program coordination skills with a relationship-focused approach to outreach and client support. The role works closely with community partners, prospective clients, and internal teams to expand awareness, strengthen participation, and support program goals through consistent field-based engagement and organized follow-through.

Responsibilities

• Create and carry out outreach plans that increase awareness of rental assistance services and encourage community participation.
• Establish productive relationships with neighborhood groups, service providers, business representatives, and public agencies to broaden referral networks.
• Represent the program at local events, informational sessions, and community presentations to build visibility and trust.
• Monitor outreach efforts, maintain accurate activity records, and prepare summary updates that highlight results and opportunities for improvement.
• Develop and refine communication materials such as handouts, slide decks, and newsletters to support public-facing initiatives.
• Respond promptly to questions from potential clients, volunteers, and partner organizations, providing clear and helpful information.
• Conduct outreach to both prospective and current clients, including traveling within the local service area to meet individuals near their residences when needed.
• Partner with internal staff to ensure outreach activities support broader organizational priorities and service objectives.

Qualifications

• Demonstrated experience in program coordination, community outreach, property administration, or a related field.
• Strong administrative abilities with a track record of staying organized, managing deadlines, and maintaining accountability.
• Effective problem-solving skills with the ability to address issues thoughtfully and produce practical results.
• Experience guiding, coaching, or redirecting colleagues or direct reports to improve performance and meet expectations.
• Comfort with local travel and field-based client engagement throughout San Francisco, California.
• Clear and detail-oriented communication skills with the ability to build relationships across diverse communities and partner organizations.
• Background in property management, residential or commercial leasing, or rental assistance programs is highly valued.
• Familiarity with Yardi software is preferred; bilingual proficiency in Spanish and English is a plus.

Contact: Georgia Cienkus at georgia.cienkus - at - roberthalf - .com with your Word resume and reference job ID #00410-0013424089.