Remote Online Notary Home Equity Closing

About the Role

This role is responsible for virtually closing Home Equity loans for the state of Illinois at the customer’s request. You will navigate transactions, provide exemplary customer service, process and prepare paperwork, and coordinate loan closings.

Responsibilities

• Process and prepare paperwork and signatures required to close Home Equity loans.
• Interface with the Home Equity closing team and other internal partners to close loans.
• Assist in scheduling and coordinating closing dates with customers.
• Formalize loan applications for approval and enter them into the computer or central filing system.
• Determine process interactions needed to satisfy internal, regulatory, and investor requirements.
• Initiate communication with customers, staff, realtors, brokers, counsel, title companies, etc., to obtain necessary documents (e.g., appraisals, title reports, credit reports, verifications, tax returns, financial statements).
• Order title searches or other required information to complete the file and ensure compliance.
• Prepare required disclosure information within designated time frames, ensuring compliance with all regulations.
• Provide loan status updates to customers or other interested parties, resolve discrepancies, and deliver periodic status reports.
• Ensure quality customer service throughout the loan process.
• Review files and loan applications for accuracy and adherence to approval terms.
• Review loan packages to ensure compliance with legal and regulatory guidelines.
• Assemble final loan packages, calculate loan settlement statements, and disburse funds.
• Enter closing information into the loan system and prepare final packages.
• Coordinate the entire loan package from closing to funding within designated time frames.
• Explain loan features and benefits to customers at the time of closing.

Requirements

• Must reside in Illinois for this role.
• Remote Online Notaries (RONs) must reside in or be physically present in the state where they are commissioned when performing notarial acts.

Qualifications

• Strong organization skills and good verbal and written communication skills.
• Knowledge of closing policies and procedures, funding policies, underwriting requirements, governmental and agency requirements, terminology, and automated processing systems.
• Knowledge of applicable credit policies and approval processes for assigned products.
• Up to two years of relevant experience and a remote online notary license (RON) are highly preferred.
• Experience with LOS Applications (Net Oxygen and/or BLEND).
• Experience working with Home Equity Loans and Lines of Credit.
• Ability to work with legal to solve complex documentation needs.

Benefits

• Healthcare (medical, dental, vision).
• Basic term and optional term life insurance.
• Short-term and long-term disability.
• Pregnancy disability and parental leave.
• 401(k) and employer-funded retirement plan.
• Paid vacation (from two to five weeks depending on salary grade and tenure).
• Up to 11 paid holiday opportunities.
• Adoption assistance.
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law.

Pay

The salary range for this role is $23.75 - $29.03 per hour, based on the primary location. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, and 401(k) contribution and pension (all benefits are subject to eligibility requirements).