Jobs · Customer Service · Florida

Certified Remote Online Notary (Bilingual) – Hybrid

Westgate Resorts · Ocoee, FL · 3 mo ago
On-siteCustomer Service$40k/yrFull-time

Job Description

We are seeking a Florida‑commissioned Online Notary to support remote online notarization (RON) services for timeshare owners through a secure third‑party platform in Ocoee, FL!

What You Will Do

  • Perform Remote Online Notarizations (RON) for timeshare owners using a secure third‑party notarization platform
  • Schedule and manage notarization appointments based on intercompany requests
  • Verify signer identity, witness signatures, and notarize official timeshare documents using audio‑visual technology
  • Accurately complete, review, and finalize notarized documents while maintaining strict confidentiality
  • Provide timely, professional, and customer‑focused service to timeshare owners
  • Maintain detailed electronic records and ensure secure handling of sensitive information
  • Troubleshoot minor technical or connectivity issues independently to avoid service disruptions
  • Communicate effectively with internal teams and customers via phone, video, and email

Qualifications

  • One‑year certificate from a college or technical school orSix (6) months of related experience and/or training orEquivalent combination of education and experience preferred
  • High‑speed internet connection, modem, and dedicated home workspace
  • Proficiency in Microsoft Outlook, Microsoft Excel, and Adobe Acrobat
  • Ability to make and receive telephone and video calls
  • Strong verbal and written communication skills
  • High attention to detail, accuracy, and follow‑up skills
  • Ability to work independently, manage time effectively, and multitask
  • Fluent in English and Spanish
  • Experience with remote online notarization or document management preferred

Schedule & Work Model

  • Six (6) weeks of paid training, Monday–Friday
  • Full‑time (40 hours/week), hybrid schedule
  • Required availability for: Three (3) morning shifts: 8:00 AM – 4:30 PM Two (2) late shifts: 10:30 AM – 7:00 PM
  • No weekends (subject to change based on business needs)

Required Credentials

  • Active Florida Notary Public Commission
  • Remote Online Notary (RON) certification required

Additional Information

  • Why Westgate?
  • Career Growth and Advancement Opportunities
  • Community Involvement – Give Back and Make an Impact

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