Remote Lead Security Officer (Rotational) - YKHC - Bethel, AK

About the Role

The Remote Lead Security Officer provides services for a variety of large and small business clients in remote settings where health, safety, and security is the top priority. This position offers oversight and support for security operations in a remote environment, ensuring compliance with NMS’ mission, vision, and values.

Responsibilities

• Assigns personnel to various posts or patrols and interprets security rules and procedures.
• Supervises operation procedures and activities for a client’s security services.
• Develops and maintains a deep understanding of business demands, documenting complex processes while managing business and staffing needs.
• Reviews and submits Daily Activity Reports and Incident Reports to clients, ensuring accuracy and completeness.
• Prepares monthly security reports analyzing trends and activities, providing security recommendations to clients.
• Conducts post orientation and training for new officers.
• Prepares annual performance evaluations for officers in conjunction with local management.
• Translates business needs into functional requirements and documents them for validation.
• Prepares work schedules and reviews leave requests for approval or denial.
• Communicates continually with clients to assist with security matters and improve services.
• Receives and resolves irregularity reports.
• Administrates business-related paperwork and performs security investigations.
• Reviews recorded data (e.g., property damage, unusual occurrences, incident reports) to determine appropriate actions.
• Confers with agencies to gain cooperation and coordination.
• Coordinates post orders, updates, and revisions.
• Serves as on-call during off hours and may assume the role of Incident Command depending on the incident.
• Acts as Transportation Dispatcher, ensuring shuttles are dispatched to appropriate pick-up locations.
• Monitors Market/Café items for loss prevention and conducts cash transactions for purchases.
• During fall and winter, monitors and records outside driving and walking conditions, notifying the client when maintenance is required.
• Provides transportation services using various vehicles, including passenger vehicles, buses, and off-road vehicles.
• Provides emergency medical intervention, including CPR, AED, and patient movement.
• Notifies supervisors if safety and sanitation standards are not met.
• Performs other duties pertinent to the department or unit’s success.

Requirements

• High school diploma or GED equivalent.
• At least five (5) years of full-time professional security, law enforcement, or military experience.
• At least two (2) years of supervisory experience in a directly related field.
• Valid Driver’s License with an acceptable driving record for the past three (3) years to qualify under NMS’ vehicle insurance policy.
• Must obtain and pay for an Alaska Guard License ($98.25 fee) prior to beginning work.
• Must obtain a State of Alaska Armed Guard License upon hire.
• Effective training skills and ability to produce specific training for each security position and general security training quarterly.
• Working knowledge of the Incident Command System (ICS).
• Basic computer skills, including Microsoft Office and contract-specific software.
• Basic math skills.
• Must pass pre-employment requirements, which may include a hair follicle drug test, physical and fit-for-duty assessment, and hearing test. Applicants not near a testing facility are responsible for travel expenses.
• Must be able to live in dormitory-style settings and meet cleanliness requirements of the remote camp.
• Ability to cooperate and work as part of a team with employees, customers, and clients.
• Ability to make decisions with little to no supervision.
• Must be able to stand for 12 hours per shift for the scheduled rotation.
• Must speak, understand, read, and write English fluently.
• Must meet and adhere to all safety guidelines and regulations set forth by the company and client.

Working Conditions and Physical Requirements

This role operates in a remote hospital environment, frequently exposed to arctic conditions with moderate to loud noise levels.

• Must constantly stand, walk, climb, push, pull, use hands and arms, stoop, kneel, and crouch.
• Fit-for-Duty Test requirements:
  • Lift 50 lbs. from floor to knuckle (2 repetitions).
  • Lift 50 lbs. from floor to waist (2 repetitions).
  • Carry 35 lbs. with two hands for a minimum of 150 feet, self-paced (60-second rest break after 75 feet).
  • Push horizontally with a peak force of 60 f-lbs. with two hands.
  • Pull horizontally with a peak force of 60 f-lbs. with two hands.
  • Perform alternate cross-over toe touches (10 each side, self-paced but continuous).
  • Kneel on one knee and stand, alternating knees (3 repetitions per knee, self-paced but continuous).
  • Stand from a supine position while wearing arctic gear (3 repetitions, self-paced).
  • Walk on a treadmill at 3 MPH for 10 minutes with good balance.
  • Climb up and down 10 steps (20 steps total, self-paced).
  • Perform a shovel test for five (5) minutes (continuous, no breaks) using a standard snow shovel with a 3 lb. weight attached.
  • Climb up and down 10 steps (20 steps total) while carrying 30 lbs. in one hand and using the other hand for safety (60-second rest period after 10 steps).

Pre-Employment Testing and Travel

For candidates residing in the Lower 48, Anchorage, AK, is considered the point of hire for pre-employment testing (except drug testing, conducted near the candidate’s residence). Candidates are responsible for travel expenses and accommodations related to pre-employment tasks in Anchorage, including safety training, physicals, DOT medical cards, fit-for-duty assessments, audiograms, and other contract/company requirements.

For candidates residing in Alaska for Alyeska and Hillcorp contracts, pre-employment testing will be scheduled near the candidate’s residence unless services are unavailable locally. Employees are responsible for expenses related to reporting to Anchorage for scheduled trips to remote locations.

Skills

• Customer Service: Provides outstanding service, manages difficult situations, responds promptly to needs, and meets commitments.
• Interpersonal Skills: Solves conflicts, maintains confidentiality, listens actively, controls emotions, and remains open to others' ideas.
• Oral Communication: Speaks clearly in positive or negative situations, listens for clarification, responds to questions, and participates in meetings.
• Written Communication: Writes incident logs and reports clearly and reads/interprets written information accurately.