Remote Cantonese-English HCSR
Seacrest Behavioral Health · Monterey Park, CA · 5 days ago
Education$22.65/hrFull-time
About the role
We are seeking a Cantonese-English Bilingual Healthcare Customer Service Representative to provide remote support from California.
Responsibilities
- Answer customer calls
- Understand customer healthcare needs
- Conduct research across systems
- Deliver accurate information to help navigate healthcare options
- Engage thoughtfully with consumers
- Resolve questions efficiently
- Maintain professionalism during high-volume interactions
Qualifications
- At least 6 months of customer service experience
- Bilingual fluency in English and Cantonese
- High school diploma or equivalent
- Strong empathy, patience, and attentiveness
- Proficiency with computer systems and stable high-speed internet
Training
- Instructor-led online sessions
- Opportunities for coaching and growth
Pay
$22.65/hour
Schedule
Remote work from California
Benefits
- PTO
- Health incentives
- Tuition reimbursement
Benefits
Join a diverse, inclusive team committed to delivering exceptional customer experiences while supporting your professional development.