Remote Applied Epic Configuration Analyst
About the role
This role serves as a subject matter expert for Epic configuration, workflows, security setup, company management, and conversion readiness activities. The position plays a critical role in ensuring new organizations are successfully transitioned into our client's Epic environment while maintaining consistency, data integrity, and operational efficiency.
The goal of this role is to provide day-to-day functional and technical support for the Applied Epic system, resolving Epic-related ServiceNow incidents and requests, supporting system and user administration, maintaining data integrity, troubleshooting workflow and configuration issues, and helping ensure the stability and reliability of Epic across all supported business units.
Requirements
- 5+ years of advanced knowledge of Applied Epic administration, configuration, and agency structure design
- Strong understanding of Epic security configuration, workflows, reporting structures, and user management
Strongly preferred experience includes supporting agency acquisitions, MGA integrations, or large-scale Epic implementations, participating in system conversions and data migration projects, insurance industry experience, and supporting Epic conversions, migrations, acquisitions, or agency onboarding initiatives.
Why choose Addison
- Pay: $45-48 per hour
- Benefits: medical, dental, vision insurance benefits, 401K, and monetary bonuses
- Permanent Employment: many of Addison’s job openings lead to potential permanent employment
- Connections: direct connection with hiring managers from renowned organizations