Relief Medical Respite Shelter Counselor, Northampton

About the role

This program is a 10-bed Medical Respite, located centrally to the CSO service area in Northampton, MA. Medical Respite team members will support guests in healing and ultimately transitioning to appropriate housing. This position coordinates and monitors the assessment, treatment planning process and follow-up for each guest and serves as an advocate and liaison for guest benefits.

Responsibilities

• Complete new guest assessment to determine eligibility and needs for social support programs
• Aid guests in the development of individual plans to move toward self-sufficiency and to retain/secure permanent housing
• Evaluate, facilitate and monitor guest's progress towards established goals and objectives
• Support ADLs (Activities of Daily Living) such as: mobility, range of motion exercises, assistance with medications, bathing or grooming, dressing, eating, and toileting, and ADLs (instrumental activities of daily living) such as: laundry, shopping, housekeeping, meal prep, attending medical appointments, and maintaining equipment
• Provide resource/assistance for guests in: budgeting, job training, employment search, locating permanent housing, managing medical issues and addressing transportation and other needs
• Advocate for guests with other service providers, including federal, state and city agencies and other non-profits; provide referrals to other appropriate service providers as needed (e.g. Social Security, Medicaid, Medicare)
• May provide transportation service to guests for doctor appointments, job interviews, social security, veterans' association, and apartment/landlord meetings

Requirements

• High School diploma or GED
• Two years' experience working as a CNA or Medical Assistant OR two years' experience in the Human Services Field such as working with low income and homeless populations, chemical dependency, and/or mental health programs
• Valid driver's license and reliable transportation
• Bilingual candidates are strongly encouraged to apply

Qualifications

• Positive -- maintaining resiliency and focusing on solutions
• Respectful -- collaborating and effectively communicating
• Insightful -- demonstrating self-awareness and effectively prioritizing
• Conscientious -- taking accountability and applying feedback

Skills

• Strong interpersonal skills
• Excellent communication and problem-solving abilities
• Ability to work independently and as part of a team
• Knowledge of healthcare regulations and policies

Benefits

Starting Pay: $18.50-20.50/hour

Pay

$18.50-20.50/hour

Schedule

Relief schedule

Company Info

Clinical & Support Options, Inc. is a dynamic behavioral health organization serving Western Massachusetts for over 50 years. With offices across Springfield, Northampton, Greenfield, and beyond, we're dedicated to providing comprehensive support to individuals and families. Join our team of over 650 multi-disciplinary staff and become part of a collaborative environment where excellence is fostered internally and partnerships are forged externally with community organizations. At CSO, you'll find a flexible and supportive work environment that encourages collaboration and growth. Join us and make a positive impact on thousands of lives in our communities!

We are the fastest-growing Behavioral Health agency in Western Massachusetts. CSO has consistently received high marks on their internal employee satisfaction survey, noting that over 90% of CSO staff would recommend CSO as a great place to work. We encourage you to check us out!

Training

• Trauma Informed Care
• Motivational Interviewing
• Cultural Diversity, Equity and Inclusion
• Mindfulness Skills