Reimbursement Specialist / Analyst

Atlantic Region Central Billing Office (“ARCBO” or “CBO”) provides business office services including billing, collections, cash posting, pre-access management, variance, and customer service to affiliated Universal Health Services hospitals.

Responsibilities

• Resolve accounts entered into the Audit, Denial, and Accounts Receivable Systems.
• Ensure complete and transparent reporting of outcomes from subsequent follow-up, including audits.
• Track, trend, and assure quality of all accounts by ensuring proper entry and tracking in all systems.
• Enter and follow up on audit accounts received by the CBO.
• Comprehend audit requests and select the appropriate audit type.
• Understand financial information for accounts.
• Complete updates as the audit progresses and determine actions for accounts requiring follow-up.
• Follow up with payers on all due tasks.
• Work with payers and facilities to obtain decision letters and additional information as required.
• Document actions in patient account notes.
• Work with Appeals staff for resolution on denied accounts.
• Route appeals relating to technical and clinical issues identified during billing, denial, or audit of claims.
• Collaborate with HIM, vendors, and facility clinicians to correct deficiencies in a timely manner.
• Identify problem accounts and trends; escalate as appropriate.
• Work with insurance companies to secure payment on outstanding account balances.
• Properly document patient accounts with actions taken to resolve issues.
• Meet productivity standards and departmental goals and objectives.
• Perform other duties as assigned.

Requirements

• High school diploma or equivalent; 1-3 years of healthcare experience preferred.
• Strong Microsoft Office skills (Excel, Word, Outlook).
• Customer-focused, with strong attention to detail and ability to multi-task.
• Proficient in 10-key data entry.
• Excellent written and oral communication skills.
• Familiarity and 1-3 years of healthcare business office experience preferred.

Benefits

• Challenging and rewarding work environment.
• Competitive compensation and generous paid time off.
• Excellent medical, dental, vision, and prescription drug plans.
• 401(K) with company match and discounted stock plan.
• SoFi Student Loan Refinancing Program.
• Career development opportunities within UHS and its 300+ subsidiaries.
• Pet insurance.

More information is available on the Benefits Guest Website.

About the Company

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues in 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities, ambulatory care access points, an insurance offering, a physician network, and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico, and the United Kingdom.