Rehab Services Supervisor

Job Summary and Qualifications

The Supervisor of Rehab Therapy ensures high‑quality, patient‑centered care through oversight of a specific shift or segment of operations of the Rehab Therapy team. As a vital member of the multidisciplinary team, the Supervisor coordinates appropriate staffing levels and treatment schedules and monitors the amount, type, and quality of the therapy services provided. The Supervisor guides the provision of therapeutic care to achieve optimal outcomes and excellence in patient satisfaction. The Supervisor can also function as a licensed therapist and administer therapy modalities and treatment as prescribed by the licensed physician.

Responsibilities

• Prepare and implement staffing schedules, adjusting as needed to ensure appropriate staffing levels.
• Help determine category of admission (e.g., observation status or inpatient admission) placement on department in absence of case manager.
• Complete rounding on all therapy staff according to established time frames.
• Serve as liaison between patients, families, staff, and physicians.
• Identify patient complaints; resolve issues and report to management.
• Identify and communicate any quality, safety, or risk issues to the appropriate leader for resolution.
• Ensure timely, accurate documentation of services according to hospital and departmental standards.
• Ensure completion of daily charges.
• Compile reports for chaplaincy services, social services, nursing administration, etc., and assist staff in completing other reports as needed to facilitate communication.
• Facilitate allocation of appropriate resources to ensure quality.
• Authorize procurement of supplies, equipment, etc., in emergent situations.
• Foster a culture promoting teamwork to accommodate departmental cooperation throughout the facility.
• Facilitate high patient satisfaction by supporting patient‑satisfaction strategies.
• Serve as a mentor and professional role model for all staff; reinforce training with staff.
• Ensure compliance with safety and other regulatory standards and hospital policies.
• Assist the Program Director with interviewing applicants for open therapy positions.
• Assume responsibility for resolving interdepartmental conflict, following chain of command.
• Administer treatments and physical agents according to specialty, as prescribed by a referring physician.
• Perform other duties as assigned.
• Practice and adhere to the “Code of Conduct” and “Mission and Value Statement.”

Qualifications

• Three years of clinical experience required.
• Leadership experience preferred.
• Bachelor’s Degree in a Rehabilitative Science (Physical Therapy, Occupational Therapy, Speech‑Language Pathology).
• Basic Cardiac Life Support (BCLS) certification.
• Licensed Physical Therapist, Occupational Therapist, or Speech‑Language Pathologist.

Benefits

• Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
• Well‑being support, including free counseling and referral services.
• Paid time off, paid family leave, long‑ and short‑term disability coverage, and leaves of absence.
• 401(k) plan with a 100 % match on 3 % to 9 % of pay (based on years of service).
• Employee Stock Purchase Plan.
• Flexible spending accounts.
• Preferred banking partnerships, retirement readiness tools, rollover support, and financial‑wellbeing counseling.
• Education support through tuition assistance, student‑loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity‑theft protection, and consumer discounts.
• Eligibility for benefits may vary by location.

About Rio Grande Regional Hospital

Rio Grande Regional Hospital in McAllen, Texas has been serving the Rio Grande Valley for more than 30 years. The 320‑plus‑bed facility employs over 500 physicians across 35 + specialties and offers a full range of inpatient and outpatient medical and surgical services. The Emergency Room is a Level III Trauma Center, supported by three remote ERs in McAllen/Mission, Edinburg, and San Juan. Women’s Services include labor & delivery and a 30‑plus‑bed NICU, and an entire children’s hospital is housed within the main facility. The hospital partners with the Texas Transplant Institute for organ, tissue, and stem‑cell transplants. Recognized repeatedly for patient safety and clinical excellence, HCA Healthcare—its parent organization—has been named one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times and has invested billions in charitable care and uncompensated services.