Rehab Office Coordinator (55956)
Greenfield Rehabilitation Agency · Brookfield, WI · 2 wk ago
AdministrativeFull-time
Responsibilities
- Serve as the first point of contact for patients, visitors, and staff, ensuring a professional and welcoming environment.
- Clock in and out for the day.
- Coordinate therapy appointments for residents, ensuring optimal scheduling for staff and patient needs.
- Auxiliary with administrative tasks, including maintaining accurate records, processing therapy referrals, and managing office supplies.
- Communicate with therapy team members, residents, families, and other healthcare professionals to ensure smooth communication and operations.
- Accurately enter patient information and therapy documentation into electronic health records (EHR) and prepare necessary reports.
- Assist with verifying patient insurance information and helping resolve any issues with claims or coverage.
- Work closely with physical therapists, occupational therapists, speech therapists, and other healthcare providers to support patient care.
- Provide exceptional service to residents and their families by answering questions and providing guidance on therapy services.
- Maintain compliance with healthcare regulations and company policies.
Qualifications
- At least 18 years of age.
- A high school diploma or equivalent.
- At least 1 year of medical health experience.