Rehab Office Coordinator (55907)

Responsibilities

• Serve as the first point of contact for patients, visitors, and staff, ensuring a professional and welcoming environment.
• Clock in and out using the time clock system.
• Coordinate therapy appointments for residents, ensuring optimal scheduling for staff and patient needs.
• Auxiliary in administrative tasks such as maintaining accurate records, processing therapy referrals, and managing office supplies.
• Communicate effectively with therapy team members, residents, families, and other healthcare professionals to ensure smooth operations and communication.
• Accurately enter patient information and therapy documentation into electronic health records (EHR) and prepare necessary reports.
• Assist with insurance verification and resolving issues with claims or coverage.
• Collaborate closely with physical therapists, occupational therapists, speech therapists, and other healthcare providers to support patient care.
• Provide exceptional service to residents and their families by answering questions and offering guidance on therapy services.
• Maintain compliance with healthcare regulations and company policies.

Qualifications

• At least 18 years of age.
• A high school diploma or equivalent.
• At least 1 year of medical health experience is preferred.