Rehab Office Coordinator (55487)

Responsibilities

• Serve as the first point of contact for patients, visitors, and staff, ensuring a professional and welcoming environment.
• Clock-in/Clock-out: Coordinate therapy appointments for residents, ensuring optimal scheduling for staff and patient needs.
• Administrative Support: Assist with administrative tasks, including maintaining accurate records, processing therapy referrals, and managing office supplies.
• Communication: Serve as a liaison between therapy team members, residents, families, and other healthcare professionals to ensure smooth communication and operations.
• Data Entry and Reporting: Accurately enter patient information and therapy documentation into electronic health records (EHR) and prepare necessary reports.
• Insurance Verification: Assist with verifying patient insurance information and helping resolve any issues with claims or coverage.
• Multidisciplinary Team Collaboration: Work closely with physical therapists, occupational therapists, speech therapists, and other healthcare providers to support patient care.
• Customer Service: Provide exceptional service to residents and their families by answering questions and providing guidance on therapy services.
• Maintaining Compliance: Ensure all activities are carried out in compliance with healthcare regulations and company policies.

Qualifications

• At least 18 years of age.
• A high school diploma or its equivalent.
• At least 1 year of medical health experience.