Registration Specialist - Women's Center Osteo Clnic - Full Time Day Shift

Facility: Turner Center, 1000 E Primrose St, Springfield, MO 65807 | Department: Bone Densitometry Women's Center

About the role

CoxHealth is a leading healthcare system serving 25 counties across southwest Missouri and northern Arkansas, with six hospitals, 5 ERs, and over 80 clinics. The organization has been recognized as one of Modern Healthcare's Best Places to Work five times, and has earned honors from Newsweek, Forbes, and Healthcare Innovation for workplace excellence.

The Registration Specialist I assists patients during on-site registration and arrival for scheduled and unscheduled visits, completes financial clearance functions, collects accurate demographic and insurance information, and handles patient financial obligations at the time of service. This role greets and serves patients and internal team members in a professional, friendly, and respectful manner. Some travel between sites and extended hours may be required based on department needs.

Responsibilities

• Assist patients during on-site registration and arrival for scheduled and unscheduled visits
• Complete financial clearance functions
• Collect accurate demographic information, insurance information, and handle patient financial obligations at time of service
• Greet and serve patients and internal team members in a professional, friendly, and respectful manner
• Travel between sites and work extended hours as needed based on business needs

Requirements

• High School Diploma or equivalent (required)
• 1–2 years related experience (preferred)

Skills

• Excellent customer service skills and ability to work with the public and co-workers
• Excellent verbal and written communication skills
• Ability to work independently and collaboratively in a team
• Proficient in using computers and computer systems
• Ability to multi-task in a fast-paced environment

Benefits

• Medical, vision, and dental insurance
• Retirement plan with employer match
• Additional benefits available (for employees working 20+ hours/week)

For a comprehensive list of benefits, see Benefits | CoxHealth.

Schedule

• Full-time: 40 hours per week
• Shift: 10:30 AM – 7:00 PM, Day Shift