Registration Specialist - Cox Branson - Full Time
About the Role
The Registration Specialist is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions. This individual completes the registration for scheduled and unscheduled visits by collecting accurate demographic information, insurance information, and handling patient financial obligation at the time of service. This individual is also responsible for financial clearance functions on assigned scheduled accounts during registration downtimes. The Registration Specialist II greets and serves patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters. Some travel from site to site, as well as extended hours may be required of a Registration Specialist II based on business needs of the department.
Responsibilities
- Assist patients during on-site registration and arrival process for scheduled and unscheduled visits
- Complete financial clearance functions
- Collect accurate demographic information, insurance information, and handle patient financial obligation at time of service
- Perform financial clearance functions on assigned scheduled accounts during registration downtimes
- Greet and serve patients and internal team members in a professional, friendly, and respectful manner to promote positive encounters
- Travel from site to site and work extended hours based on business needs of the department
Requirements
- High school diploma or equivalent
- At least 1-2 years prior registration experience (preferred)
Skills
- Proficient in using computers and computer systems
- Excellent customer service skills and ability to work with the public and co-workers
- Excellent verbal and written communication skills
- Ability to multi-task in a fast-paced environment
- Able to work independently and collaboratively in a team
Benefits
- Medical, Vision, and Dental insurance
- Retirement with Employer Match