Registration Specialist

Job Summary

Provides administrative support to department’s clinical/community program operations. Examples of work include:

• schedules patient appointments;
• grieves patients/clients;
• conducts patient/client interviews, determines patients’ clients’ financial status;
• routes patients/clients;
• completes registration forms;
• prepares and maintains patient/client health record;
• collects service fees and processes patient bills;
• conducts community outreach activities, and makes referrals according to program procedures.

Qualifications

• High school diploma or GED;
• Background check and Drug Screening required;
• Must be fluent in conversing in Spanish & English.

Responsibilities

• Acts as patient/client receptionist;
• Registers clients/patients for clinic services/programs by obtaining and verifying required demographic, insurance and financial information including income information to determine eligibility for services/ pay status based on established standards;
• Schedules initial and return appointments;
• Processes patient records, maintains patient flow during clinic sessions;
• Assembles various forms required by program and service standards to record client information and services rendered to establish a medical record;
• Operates a computer terminal to enter, store and retrieve information; compile records; and report routine statistical information;
• Files charts, master cards and reports.
• Aids with archiving of charts;
• Collects and processes clinical service fees. Including: reconcile daily cash collected with receipts issued, cash drawer, encounter forms or other billing documents, and computer-generated reports; forward cash and receipts to Accounting on a daily basis for deposit; and process patient billing information;
• Requisition, control and monitor inventory levels of supplies and materials and maintain files, records and laboratory logs;
• Stocks exam rooms as needed;
• Answers telephone, provides information, takes messages, greets the public and directs them to office locations for service or assistance.