Registration Processing Specialist I

Job Summary

The Registration Processing Specialist is responsible for providing document handling support and for verifying received paperwork according to established BMV policies and internal procedures. The candidate best suited for the position will have excellent communication, attention to detail, punctuality, and organization skills. A clean driving record and current driver’s license is required.

Key Responsibilities

• Process title transactions in the VITU Portal efficiently.
• Constant contact with dealerships to notify of errors, missing documents, and due dates.
• Audit paperwork against BMV policies, providing notice to dealerships and to BMV as set by company procedures.
• Access customer data for printing required paperwork.
• Provide phone and online chat support to clients by answering questions and finding solutions on error found during the audit process.
• Any other task required to facilitate the movement of paperwork from the client to BMV and back to the end Customer

Qualifications And Experience

• Minimum of 2 years’ experience with BMV policies and procedures preferred
• Experience with BMV and other related BMV documents for both new and used vehicles.
• EVR program knowledge (E-filing)
• Knowledge of BMV regulations pertaining to title and registration processing
• Able to use Microsoft Word, Excel, and Outlook
• Able to train others
• Able to effectively communicate with high level Executives
• Excellent time management skills
• Excellent follow-up and problem-solving skills
• Excellent interpersonal skills
• Excellent attention to detail
• Able to work independently with limited supervision

Compensation

The hourly rate range for this position is: $19 - $23
Final compensation for this position will be determined based upon the applicant’s relevant experience, skillset, education, location, business needs, market demands, and other factors as permitted by law.

Benefits

• Healthcare Coverage for you and your family covering Medical, Dental & Vision
• Tax Advantage accounts such as Health Savings Account (HSA) & Flexible Spending Accounts (FSA)
• Generous PTO
• Pet Insurance
• Retailer Planning
• Accident & Hospital, Critical Illness Insurance
• Tuition Reimbursement

About the Role

Vitu is an Equal Employment Opportunity Employer. We value diversity and are dedicated to providing an equal and inclusive working environment. We are committed to providing an environment that is free from discrimination and harassment. We do not discriminate on the basis of race, color, religion, age, sex, sexual orientation, gender identity, ethnicity, national origin or ancestry, disability, marital status, veteran status or any other category protected by applicable federal, state or local law.