Regional VP of Operations

Position Summary

The Regional Vice President of Operations (RVPO) will support a group of senior living communities in an assigned geographic area. They are responsible for the direct day-to-day oversight of the operation and management of their assigned communities, providing leadership and support to community management teams and regional leaders by creating and reviewing operating plans, ensuring quality care, fostering partnerships, enhancing revenue, and achieving optimal business results. They will assist each community in establishing sales and revenue goals and ensuring that the set strategic goals are communicated and implemented accurately and effectively to management teams in the field.

Key Responsibilities

• Direct the daily operations of multiple senior living residence facilities to ensure the highest quality while following facility and company standards.
• Recruit, hire, develop, and evaluate team members to build a collaborative culture.
• Develop and hold management teams accountable for delivering exceptional resident care and achieving financial outcomes.
• Develop long-term objectives and strategies.
• Prepare and manage budgets, cash flow, occupancy, and financial performance reports.
• Responsible for leading the full continuum of care.
• Develop strategic partnership networks.
• Accountability in assisting with operational management, fiscal management, employee management/development, quality care improvement/risk management, vendor staff relationships, and culture/communication.
• Ensure resident and associate satisfaction.
• Review, develop, and assist in implementing consistent company-wide and facility-based policies and procedures that exceed state and regulatory minimum requirements.
• Coverage of comprehensive rounds assessing compliance with quality care standards, environmental services, government regulations, and company policies.

Candidate Qualifications

• Education: A bachelor's degree in business management, healthcare, hospitality, or a related field is required.
• Experience, Competencies, and Skills: At least 7-10 years of progressive leadership experience in retirement housing, hospitality, or healthcare operations is required. Proficient in Microsoft Excel, Word, Outlook, and senior living operational systems. Ability to manage time effectively, a high degree of initiative, and good judgment. Exceptional verbal and written communication skills, ability to motivate others, professional ethics, and positive attitude. Experience with hiring and building a community leadership team. Previous experience building partnerships within the medical and local community. Previous experience in overseeing acquisitions or new building openings is a plus. Proven operational and financial success, with the ability to apply critical thinking, assess business objectives, and develop, implement, and monitor effective business plans for improvement. Visionary leadership.
• Special requirements: Availability to work evenings and/or weekends as needed, Availability to travel as required within the assigned region, as much as 75% of the time.