Regional Director of Operations

Position Summary

The Regional Director of Operations is a senior operational leader responsible for overseeing performance, quality, compliance, and execution across multiple healthcare facilities. Reporting to the Enterprise CEO, this role provides strategic and day-to-day leadership to facility leaders, ensuring consistent operational standards, strong financial performance, regulatory readiness, and high-quality service delivery across the assigned region.

Essential Responsibilities

• Provide strategic and day-to-day operational leadership for multiple facilities within the assigned region, ensuring consistent execution of organizational priorities, policies, and performance expectations.
• Partner with facility leaders to drive operational performance, quality outcomes, regulatory compliance, workforce stability, census growth, and financial results.
• Monitor facility performance indicators, including census, labor productivity, staffing, expenses, revenue, quality metrics, incident trends, survey readiness, and client or resident satisfaction.
• Hold facility leaders accountable for operational standards, service delivery, budget performance, employee engagement, compliance requirements, and corrective action plans.
• Ensure facilities maintain regulatory readiness and operate in compliance with applicable federal, state, licensing, accreditation, payer, and organizational requirements.
• Lead regional performance improvement initiatives to strengthen care quality, operational efficiency, risk management, workforce retention, and financial stewardship.
• Collaborate with clinical, compliance, finance, HR, IT, business development, and other support functions to resolve operational barriers and advance enterprise priorities.
• Support census development, referral relationships, payer performance, service line growth, and market positioning across assigned facilities.
• Provide leadership during surveys, audits, investigations, critical incidents, staffing challenges, operational transitions, and other high-priority facility matters.
• Develop, coach, and evaluate facility leaders, building a culture of accountability, collaboration, compliance, continuous improvement, and person-centered care.

Education and Experience

• Bachelor’s degree in Healthcare Administration, Business Administration, Nursing, Human Services, or related field required; master’s degree preferred.
• Minimum of 7–10 years of progressive healthcare operations leadership experience, including experience overseeing multiple facilities or service locations.
• Demonstrated success leading facility operations in a multi-site healthcare facility, preferably post-acute, long-term care rehabilitation, or similar service environment.
• Strong knowledge of healthcare operations, regulatory compliance, licensing standards, quality management, risk mitigation, staffing models, budget accountability, and performance improvement.
• Experience leading facility leaders, improving operational performance, managing census or service growth, and partnering with clinical, compliance, finance, HR, and business development teams.

Knowledge, Skills, and Competencies

• Multi-site healthcare operations leadership, facility performance management, and execution of enterprise priorities.
• Regulatory compliance, survey readiness, licensing standards, quality improvement, and risk mitigation.
• Census development, service growth, referral relationships, payer awareness, and market responsiveness.
• Budget accountability, labor management, expense control, staffing strategy, and operational productivity.
• Leadership development, coaching, accountability, employee engagement, and workforce retention.
• Executive communication, change leadership, problem solving, business acumen, and cross-functional collaboration.

Work Environment

This position supports a dynamic, multi-site healthcare organization operating post-acute care hospitals, long-term care facilities, skilled nursing facilities, and rehabilitation services. Periodic travel to regional facilities and corporate offices is required.

Benefits

We offer a comprehensive benefits package that includes:

• Medical, Dental, Vision and HSA Employer Paid Life Insurance with a voluntary buy up option.
• Critical Illness, Hospital Indemnity, Short-Term and Long-Term Disability options.
• Employee Assistance Program.
• Employee Discount Program.
• Employer Paid Services for Will, Trust, and Power of Attorney Preparation.
• Executive PTO accrual.