Regional Transition Manager

About the role

At Bell Partners, you'll be responsible for assisting the Resident Manager/Regional Manager (RM/RVP) and site team to maintain operational excellence for newly acquired assets through an effective transition process. You will also be responsible for transitioning all facets of the community operations, including people and processes, onto the Bell operating platform to ensure optimal performance.

Responsibilities

• Participate in transition calls to assist in preparing for transition and execute tasks as assigned
• Act as a support associate to RM/RVP to execute tasks assigned to assist in the effective execution of 90-day plan
• Support Operations in executing transition action items to ensure property performance
• Act as internal department liaison to assist in transition action items (service contracts, utility placements, IT functionality, etc.)
• Lead, direct, and control all facets of the community, following Bell Apartment Living standards and policies, and working within budget guidelines to ensure quality services and a high degree of customer satisfaction
• Assist Community Manager in setting up Bell library, Bell lease files, and organizing office to comply with Bell policies and procedures
• Assist Community Manager, RM, and departments in setting up systems (Onesite, Ops Technology, e-payments, Websites, Yieldstar, Level One, EBI, etc.)
• Lead recruiting effort of on-site team, sourcing talent, reviewing resumes, conducting initial interviews to provide RM with strong candidates for staffing open positions of new acquisitions
• On-board and train each associate individually on Bell policies, procedures, processes and systems, and work each associate through their learning plans
• Aid corporate support associates and RM in setting up Bell platform functions as assigned
• Aid RM/RVP/CM as requested with vendors (research, set up OPS, VMP)
• Aid RM/RVP/CM as requested in preparing for any investor tours that occur during this transition phase
• Lead the transition period as a mentor and resource to the CM
• Support multi-site operations at the direction of RM & RVP
• Provide transition assistance for dispositions (compiling service contracts, pull rent rolls, etc., as requested)
• Ensure staffing maintained during dispositions

Core Competencies

• Action Oriented
• Building Effective Teams
• Business Acumen
• Developing Direct Reports
• Problem Solving
• Hiring and Staffing
• Motivating Others

Other Duties and Responsibilities

• Other duties as assigned

Knowledge, Skills and Abilities

• Demonstrate Bell Core Values and work well within the company culture
• Show detail-oriented and strong project management skills and ability to multi-task
• Show strong interpersonal skills with the ability to work in a team-based setting; display a professional demeanor at all times
• Show strong working knowledge of MS Office Suite
• Show excellent oral and written communication skills
• Show strong working knowledge of Bell Apartment Living standards and policies
• Show strong working knowledge of Bell policies, procedures, processes and systems
• Show flexibility in working hours and travel as required to accomplish the work
• Show strong working knowledge of Bell platform functions
• Show strong working knowledge of Bell policies, procedures, processes and systems

Education and Background

• Undergraduate degree is required
• Five (5) years’ experience of increasingly responsible management positions within service and/or property management
• Minimum of three (3) years recent experience in a company with 500 or more employees
• Multi-site experience preferred
• Lease-up, renovation, acquisition, and/or disposition experience a plus

Compensation

Hourly: $46.00 - $58.00
Incentive compensation opportunities are available and are performance based.

About Bell Partners

Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference. Join Bell to be a difference maker.