Regional Transition Manager

About the role

Responsible for assisting the RM/RVP and site team to maintain operational excellence for newly acquired assets through an effective transition process. This position is responsible for transitioning all facets of the community operations, including people and processes, on to the Bell operating platform to ensure optimal performance, including escalating issues, seeking assistance/resources; coordinating with departments, reporting on status of plan and property performance. This position will assist with executing successful dispositions, as well.

Essential Functions And Responsibilities

• Participate in transition calls to assist in preparing for transition and execute tasks as assigned
• Act as a support associate to RM/RVP to execute tasks assigned to assist in the effective execution of 90-day plan
• Support Operations in executing transition action items to ensure property performance
• Act as internal department liaison to assist in transition action items (service contracts, utility placements, IT functionality, etc.)
• Lead, direct, and control all facets of the community, following Bell Apartment Living standards and policies, and working within budget guidelines to ensure quality services and a high degree of customer satisfaction
• Absorb and organize Bell library, Bell lease files, and organize office to comply with Bell policies and procedures
• Absorb, organize, and set up systems (Onesite, Ops Technology, e-payments, Websites, Yieldstar, Level One, EBI, etc.)
• Lead recruiting effort of on-site team, sourcing talent, reviewing resumes, conducting initial interviews to provide RM with strong candidates for staffing open positions of new acquisitions
• On-board and train each associate individually on Bell policies, procedures, processes and systems, and work each associate through their learning plans
• Absorb and assist corporate support associates and RM in setting up Bell platform functions as assigned
• Absorb, assist RM/RVP/CM as requested with vendors (research, set up OPS, VMP)
• Absorb, assist RM/RVP/CM as requested in preparing for any investor tours that occur during this transition phase
• Be a mentor and resource to the CM through the transition period
• Support multi-site operations at the direction of RM & RVP
• Assist with transition assistance for dispositions (compiling service contracts, pull rent rolls, etc., as requested)
• Ensure staffing maintained during dispositions

Core Competencies

• Action Oriented
• Building Effective Teams
• Business Acumen
• Developing Direct Reports
• Problem Solving
• Hiring and Staffing
• Motivating Others

Other Duties And Responsibilities

• Other duties as assigned

Knowledge, Skills And Abilities

• Must demonstrate Bell Core Values and work and fit well within the company culture
• Must be detail-oriented and have strong project management skills and ability to multi-task
• Must have strong interpersonal skills with the ability to work in a team-based setting; must display a professional demeanor at all times
• Must have strong working knowledge of MS Office Suite
• Must have excellent oral and written communication skills
• Must be resourceful and well organized
• Must present a professional image
• Must be customer service focused
• Must be able to maintain confidentiality
• Must be flexible in working hours and travel as required to accomplish the work
• Must be skilled in strategic planning and execution

Education And Background

• Undergraduate degree is required
• Five (5) years’ experience of increasingly responsible management positions within service and/or property management
• Minimum of three (3) years recent experience in a company with 500 or more employees
• Multi-site experience preferred
• Lease-up, renovation, acquisition, and/or disposition experience a plus

Compensation Range

Hourly: $50.00 - $55.00
Incentive compensation opportunities are available and are performance based.

About Bell Partners

Our purpose at Bell Partners is to create communities our residents are proud to call home. We currently own or manage over 85,000 homes in North America and continue to grow. Our people are the most important part of our company. We believe in building a culture that encourages our associates to invest in and serve one another, while pushing each other to take risks, allowing us to grow together and make a difference. Join Bell to be a difference maker.