Regional Title Administration Specialist, Southeast

About the role

The Regional Title Administration Specialist supports title and closing offices throughout the Southeast region by performing administrative, clerical, and production-related functions.

Responsibilities

• Provide regional administrative and clerical support to title and closing offices within the Southeast territory.
• Order title searches, title updates, and related reports from internal and third-party vendors.
• Affiliate with policy typing and policy issuance, including reviewing files for completeness and confirming requirements have been satisfied.
• Handle inbound phone calls and email inquiries from agents, lenders, attorneys, vendors, and internal staff.
• Cook title updates, follow-ups, and status checks throughout the life of the file.
• Cook file setup, document management, scanning, indexing, and quality control.
• Affiliate with clearing administrative conditions and documentation-related items.
• Communicate with examiners, underwriters, closing offices, and vendors to ensure timely file progression.
• Track outstanding items, maintain queues, and support high-volume production workflows.
• Perform general clerical and administrative tasks to support daily operations.
• Maintain awareness of state-specific procedures, underwriting requirements, and closing office practices.

Requirements

• Requires prior experience working for a closing agency and/or title insurance underwriter, with a strong understanding of how a closing office operates.
• Demonstrated working knowledge of closing office functions, including: File intake and administration, Title ordering and updates, Policy typing and issuance, Post-closing and recording support, Vendor coordination and follow-up.
• Experience supporting residential real estate transactions (purchase and refinance).
• Strong attention to detail and organizational skills.
• Ability to handle high-volume administrative work across multiple states.
• Excellent written and verbal communication skills, including professional phone support.
• Proficiency with title production and document management systems.

Qualifications

• 3–7+ years of experience working within a real estate closing agency, title company, or title insurance underwriter.
• Multi-state title experience within the Southeast.
• Prior experience in a centralized title production or administrative support role.
• Familiarity with platforms such as SoftPro, Qualia, RamQuest, or Closers’ Choice.
• Experience working directly with underwriting teams and agency partners.