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Regional Service Coordinator

State of Indiana · Gary, IN · 1 wk ago
OTHR$60k/yrFull-time

About the role

Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions! The Department Of Child Services Helps Children Who Are Victims Of Abuse Or Neglect And Strengthens Families Through Services That Focus On Family Support And Preservation. We Pursue Permanency For Children And Families Through Reunification, Guardianship, And Adoption. Our Services Also Encompass Foster Care, Child Support, And Transitional Support For Those Adjusting To Adulthood. Our Culture Is Built Upon Our MVP Foundation Mission : Champion Indiana’s future by protecting children and strengthening families with compassion and determination. Vision : Every child in Indiana thrives in a safe, loving, forever home. Purpose : Ignite hope. Cultivate joy.

Responsibilities

  • Establish and monitor program objectives, KPIs, and actions to achieve them.
  • Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, or to increase productivity.
  • Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
  • Recommend and implement corrective action plans to solve program problems.
  • Prepare reports for approval, including those for funding or implementation of services.
  • Ensure program requirements meet federal and state policies and grants compliance.
  • Develop, train employees or agency consultants on program requirements and usage.
  • Cook up communication plans and communications.
  • Serve on boards of directors and management committees.
  • Serve on management committees or other governing boards.
  • Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
  • Ensure work adheres to quality standards, deadlines, and proper procedures.

Requirements

  • Specialized knowledge in program subject matter obtained through experience and/or education.
  • Extensive knowledge of provider agencies and their programs and services.
  • Extensive knowledge of all source materials and references including federal and state laws governing the programs.
  • Ability to develop and implement new principles and policies and discern any far-reaching implications.
  • Ability to present to both internal and external customers, the public, government officials, and other stakeholders.
  • Analyzing information and evaluating results to choose the best solution and solve problems.
  • Ability to work effectively with a wide variety of stakeholders.
  • Ability to prepare monthly finance and accounting reports to maintain program budget and grants.
  • Ability to delegate work, set clear direction, and manage workflow.
  • Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.

Qualifications

  • A degree is not required. However, at least 9+ years of experience applying the outlined knowledge, skills, and abilities in a similar role may be considered.

Skills

  • Specialized knowledge in program subject matter obtained through experience and/or education.
  • Extensive knowledge of provider agencies and their programs and services.
  • Extensive knowledge of all source materials and references including federal and state laws governing the programs.
  • Ability to develop and implement new principles and policies and discern any far-reaching implications.
  • Ability to present to both internal and external customers, the public, government officials, and other stakeholders.
  • Analyzing information and evaluating results to choose the best solution and solve problems.
  • Ability to work effectively with a wide variety of stakeholders.
  • Ability to prepare monthly finance and accounting reports to maintain program budget and grants.
  • Ability to delegate work, set clear direction, and manage workflow.
  • Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.

Benefits

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

  • Three (3) medical plan options (including RX coverage) as well as vision and dental plans.
  • Wellness Rewards Program: Complete wellness activities to earn gift card rewards.
  • Health savings account, which includes bi-weekly state contribution.
  • Deferred compensation 457(b) account (similar to 401(k) plan) with employer match.
  • Two (2) fully-funded pension plan options.
  • A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers Up to 15 hours of paid community service leave Combined 180 hours of paid vacation, personal, and sick leave time off 12 paid holidays, 14 in election years.
  • Education Reimbursement Program.
  • Group life insurance.
  • Referral Bonus program.
  • Employee assistance program that allows for covered behavioral health visits.
  • Qualified employer for the Public Service Loan Forgiveness Program.
  • Free Parking for most positions.
  • Free LinkedIn Learning access.

Pay

The salary for this position traditionally starts at $59,800.00 but may be commensurate with education and work experience. Use our Compensation Calculator to view the total compensation package.

Schedule

This position is 100% remote and will support DCS offices in Northwest Indiana. Residency in the service area is preferred. Travel is reimbursed.

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