Regional Quality Auditor

Plastic Express is seeking a Regional Quality Auditor to support the enterprise audit program under the direction of the Lead Quality Auditor and Quality Director. This role involves reviewing processes, procedures, work instructions, and training aids, as well as developing and conducting process-based audits to ensure compliance with corporate Quality standards, ISO 9001 principles, and regulatory expectations.

Responsibilities

• Assist in maintaining the audit program schedule for assigned Plastic Express locations, with emphasis on process-based auditing
• Work with the Lead Quality Auditor and Quality Director to review processes, procedures, work instructions, and training aids to ensure audits align with and support effective operations and best practices
• Support the development of audit checklists, questions, tools, and scoring methodologies for clarity, consistency, and effectiveness
• Conduct on-site and remote audits to evaluate compliance with QMS procedures, ISO standards, customer requirements, and regulatory expectations
• Coordinate and participate in external audits of bulk trucking terminals, rail terminals, and warehouses in assigned region(s)
• Document audit findings, prepare detailed reports, and provide results to the Quality Director for review and follow-up
• Track audit findings through resolution by coordinating with site management
• Collaborate with the Training Department to use audit outcomes to inform training programs for managers, supervisors, and employees
• Provide support to site managers in preparing for customer, ISO, and regulatory audits, including on-site assistance during audits if directed by the Quality Director
• Partner with site leadership to verify adherence to Good Manufacturing Practices (GMPs), Operation Clean Sweep Blue, and other quality/environmental programs
• Analyze audit data to identify trends, risks, and opportunities for deliberate and systematic improvement under the guidance of the Quality Director
• Ensure audit results are incorporated into Management Review inputs, supporting continuous improvement initiatives
• Perform other duties as assigned to support Quality’s mission

Requirements

• Bachelor’s degree in Quality Management, Business Administration, Supply Chain, or related field; or equivalent combination of education and experience
• Minimum of 3–5 years of auditing experience in quality management, logistics, warehousing, or transportation
• Familiarity with ISO 9001:2015 standards and process-based auditing
• Must possess ISO 9001:2015 Lead Auditor certification (or willing to obtain within first 6 months)

Preferred Qualifications

• Experience in auditing bulk trucking, rail, and/or warehouse operations
• Previous supervisory or lead auditor experience

Skills

• Leadership & Team Management: Able to lead, mentor, and coordinate auditing team members across multiple regions; fosters accountability, collaboration, and continuous improvement
• Training & Coaching: Skilled in teaching managers, supervisors, and coordinators on company policies, procedures, and best practices; able to translate audit findings into effective, practical training and operational improvement
• Process Auditing Expertise: Strong knowledge of process-based auditing with the ability to evaluate compliance, identify gaps, and verify corrective actions
• Communication: Exceptional verbal and written communication skills; able to clearly explain complex requirements, write professional audit reports, and present actionable findings and recommendations
• Customer & Stakeholder Engagement: Experienced in supporting and participating in customer audits; able to provide enterprise-level policy and procedures and how they translate into daily operations
• Policy & Procedure Development: Proficient in reviewing, revising, and improving policies and procedures to ensure alignment with company standards, ISO requirements, and industry best practices
• Analytical & Problem-Solving: Strong ability to analyze audit data, identify root causes, and recommend corrective/preventive actions that are practical and sustainable
• Adaptability & Organization: Highly organized, able to manage multiple audits and training initiatives concurrently, while adapting quickly to operational changes and/or new requirements

Physical Demands

• Ability to sit, walk, and stand for long periods during audits
• Ability to lift up to 55 lbs. as needed during warehouse, rail, or trucking audits
• Comfortable working both indoors and outdoors in varied conditions

Schedule

• Full-time position, typically Monday to Friday, 8:00 am – 5:00 pm
• Must be able to work/travel additional hours as needed, including nights, weekends, and holidays

Travel

• Must be willing and able to travel frequently within the United States to conduct audits, inspections, and site visits, as well as attend relevant conferences, workshops, and training
• Travel requirements may be extensive — up to 20+ weeks per year — depending on business needs and audit schedules